Minimum High school diploma or GED.
Preferred Associate's or Bachelor’s Degree.
Preferred Prior experience in a medical office setting.
Other Knowledge, Skills and Abilities
Minimum Knowledge of medical terminology. Working knowledge of managed care insurance plans and revenue cycle process. Strong written and verbal communication skills. Excellent customer service skills. Ability to deal with people with diverse backgrounds and educational levels. Strong problem solving skills. Ability to manage high volume phone calls and to remain organized and composed. Ability to type 30 words per minute. Ability to work in team-oriented environment. Ability to maintain strict confidentiality with highly sensitive information.
Familiarity with standard desktop and windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.
Minimum Sitting for extended periods of time. Extensive computer work. Frequent standing, walking. Occasional bending stooping, twisting. Ability to hear speech, speak, use near-far vision and fine motor skills. Ability to perform continuously detailed tasks with frequent interruptions and work prioritization.