Description
The Auto Club Group (ACG) provides membership, travel, insurance and financial services offerings to approximately 13 million members and customers across 14 states and 2 U.S. territories through the AAA, Meemic and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
Primary Duties and Responsibilities (details of the basic job functions):
Drive the achievement of sales, revenue and service goals across all ACG product lines within the Captive Agent channel in the assigned geography. Responsible for annual performance and successful operations of assigned captive channel locations to include the attainment of agency, product, membership, operational and customer satisfaction objectives. Develop and implement annual sales and captive channel operation strategies and initiatives. Assist leadership in the development and implementation of medium-term sales strategies focused on increasing market penetration, maintaining competitive edge and exceeding revenue expectations. Execute business plans designed to grow, protect and diversify relationships with current and potential customers. Participate in and/or support corporate-wide initiatives.
Responsibilities include, but are not limited to:
Oversight of operational activities, location facilities and personnel within assigned locations to include applying proven business techniques for budgetary management, process workflow improvements, managing multiple complexities and quality control procedures
Building effective teams by meeting assigned agent and staff recruitment and retention expectations to include workforce management structures/resource allocation
Working with the appropriate centralized units to recruit, onboard, performance manage and adequately support sales and service personnel
Instilling and maintaining a culture that increases trust and encourages front-line employees to make decisions that are in the best interest of ACG and its customers/members
Developing and aligning plans to manage multiple complex competing interests
Motivating sales agents and staff to achieve high levels of performance, meet goals and contribute to the overall growth of ACG and the AAA brand
Monitoring the competitive landscape in order to forecast growth opportunities and/or challenges and identify innovative means to address issues
Ensuring key messages and rationale are effectively communicated in all directions and the escalation of issues which cannot be solved locally
Collaborating with peers to guarantee the utilization of uniform, highly-efficient processes across the corporate footprint
Cultivating positive business and community relationships and networks within assigned geography, state and across the corporate footprint
Maintaining compliance with all sales, lines of business, corporate, Human Resources, local and government policies and regulations
Supervisory Responsibilities (briefly describe, if applicable, or indicate none):
Manage sales and service personnel in multiple captive agent locations. Select, hire, train, develop and discipline assigned staff in accordance with ACG Human Recourse policies and procedures.
Preferred Qualifications:
Education:
Bachelor degree in Business Management, Marketing or a relevant field
Knowledge of:
AAA club and travel or insurance products and services
The Auto Club Group's sales environment
Work Environment:
Works in a temperature-controlled office environment.
Travel among retail locations and other facilities across the ACG footprint is required with possible exposure to road hazards and temperature extremes
Travel to include overnight travel
Willingness to work irregular hours
The Regional Sales Leader will earn a competitive salary of $108,000 to $151,000 annually.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
Qualifications
Required Qualifications (these are the minimum requirements to qualify):
Education (include minimum education and any licensing/certifications):
High School Diploma or equivalent
Possession of a valid State Driver's License
Currently hold or able to attain and maintain appropriate State Property & Casualty licenses within timeframe designated by ACG leadership
May be required to attain appropriate State Life Sales licenses within timeframe designated by ACG leadership
Experience:
Three years of experience in managing agents/staff, consulting/leading agents or assisting in the management/leadership of agents within one or multiple sales distribution channels
Experience in managing/leading agents/staff to include some or all of the following:
Successful development of local insurance sales markets
Determining and assigning sales, revenue, customer satisfaction, agent retention and operational goals for agents at multiple locations within assigned geography
Proven track record of developing, implementing and monitoring annual sales and operational strategies necessary to... For full info follow application link.
As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices,
including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation,
evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination,
harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual
preference/orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or
handicap, citizenship status, service member status, genetic information, or any other category protected by
federal, state, or local law. Violation of this policy may result in disciplinary action including termination of
employment.