Sign-on Bonus $2,000 Full-time Royal Oak
GENERAL SUMMARY:
Under the direction of management and physician leadership, performs and oversees functions related to the clinical activities including, but not limited to: maintains patient flow by assisting and promoting the delivery of primary and preventative health care, performs technical procedures, lab protocols and clinically oriented activities under physician/provider direction. The Medical Assistant II will assist management in achieving office efficiencies in accordance with stated policies/procedures to ensure efficient operations with a focus on supporting physicians, clinic staff and management which embodies the "Service First" philosophy to promote customer satisfaction.
ESSENTIAL DUTIES:
Acts as an assistant to the physician/provider by providing primary healthcare and patient care management.
Collaborates work efforts with the clerical staff to optimize operations and patient flow.
Interacts with outside healthcare facilities and agencies involving patient care and insurance.
Maintains updated competencies, demonstrating ability to speak to leadership and accreditation bodies about process and workflow.
Perform front office duties to provide coverage as needed.
Provide coverage in other departments or locations as needed.
Demonstrates excellent customer services skills and supports the model of patient and family centered care.
Performs and is formally assigned one of the additional responsibilities as part of their primary duties, which should be at least 20% or more of dedicated time:
Primary Care gaps in care identification, outreach, and chart preparation
Residency clinic role
High level disinfection
Designated new hire preceptor
Role in practice participating in or leading special programs/grants (i.e. CPC Plus, SIM, Vaccine for Child Program, process improvement, service excellence ambassador)
Care management (PDCMs)
Qualified language interpreter
Super User for EPIC or specific competency
Advanced provider support - assisting with complex procedures and/or infusion/chemo scheduling.
Multi-site/flexible pool assignment
STANDARD QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education / Training:
High school diploma or GED required.
Completion of an accredited MA program, including a clinical rotation, or equivalent experience required.
Work Experience:
Six (6) months MA work experience or a completed Beaumont MA internship is required. 2-3 years of MA experience preferred
Certification, Licensure, Registration:
Current BCLS card.
Active CMA, RMA, NCMA, CCMA, EMT, or LPN certification/licensure or within 90 days of hire required.
Other Qualifications:
Must be able to perform diagnostic testing, EKG's, administer injections, blood pressures, navigate Epic One chart electronic health record, and assist with minor surgical procedures.
Must be able to communicate effectively with physicians, nurses, medical assistant students, practice administration, and patients.
Must exhibit behavior associated with the Beaumont Standards of service, respect, ownership, and attitude.
Other job duties as assigned.
WORKING CONDITIONS:
50 to 75% of time on feet, frequent moving from sitting to standing.
B. Work Environment:
Medical Office/Practice/Hospital unit.
Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
