Mission Statement
Restoring hope and freedom through rehabilitation.
Summary
Provides support to the Referral Development Leadership on daily tasks and projects, which will give the intern gainful experience in the Hospital Administration field.
Essential Intern Functions:
The Healthcare Administration internship will be tailored to match the intern's skills and help in developing new skills in the hospital administration field. A sampling of job assignments and projects are listed below. The intern may work in all areas or just a few.
Assures smooth operations and support of the Referral Development Leadership team exercising independent judgment and discretion
Screens calls using exemplar customer service.
Prepares accurate reports and timely record keeping.
Monitors workload, priorities, deadlines, and keeps them on task to successfully support the Referral Development Leadership team
Maintain and communicate agenda items and provides materials as needed. Assist with meeting minutes.
Organizes consultant visits and meeting agendas.
Independently compose/develop routine memos, correspondence, agendas, reports, and written materials to communicate plans and programs
Maintain acute awareness of executive responsibilities and offers assistance to departments who report up to Referral Development Leadership.
Maintains contracts related to clinical services
Coordinate and monitor monthly spending against department budgets, including approval of accounts payable and reconciliation of department credit cards.
Continually review and revise department documents in compliance with hospital policies
Collaborate and participate on departmental work standardization and process improvement
Plan and direct all general administrative responsibilities, including but not limited to:
Contributes to event planning and arrangements for outside organizations.
Provides project coordination and record keeping.
A wide variety of administrative tasks involving the simple and very complex, having a breadth of organizational impact, security, and confidentiality
Collaborate and participate in departmental/programmatic meetings and disseminate information
Represents the Referral Development Leadership in the placing, receiving, and directing phone calls, messages, information to callers, or referral to others.
Maintain acute awareness of hospital and corporate issues involving the Referral Development Leadership, and maintain administrative records and files, securely, as appropriate
Assist patients, employees, and visitors, take appropriate action, or refer individuals to the appropriate personnel
Essential Intern Qualifications (Knowledge, Education, and Training Requirements)
Healthcare Administration Bachelor's Degree Seeking Student
Proficiency with Microsoft Office, including Word, Excel and Outlook.
Proven ability to create graphs, forms and databases and summarize results.
Internet and web experience.
Competent language, spelling, and grammar skills with the ability to proof business documents.
The ability to demonstrate initiative and responsibility, perform multiple tasks, attend to detail, meet deadlines, adapt quickly to changes, and respond well to feedback.
Good interpersonal and telephone skills.
Physical Demands: Able to exert up to 10 pounds of force occasionally (up to 1/3 of the time); able to lift, carry, push, pull, up to 10 pounds occasionally; able to sit for the majority of the time, but may involve brief periods of time involving walking or standing; able to use keyboard frequently (1/3 to 2/3 of the time)
Customer Service Responsibilities:
Demonstrates excellent customer service behaviors consistent with organizational and departmental standards. Consistently promotes teamwork and direct communication with co-workers. Deals discretely and sensitively with confidential information.
Responsibilities in Quality Improvement:
Contributes by identifying problems and seeking solutions. Promotes patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service.
Diversity and Inclusion
Mary Free Bed values diversity and inclusion among patients, families and staff. We strive to hire people who reflect the communities we serve. Our employees will serve all patients, families and each other with dignity and respect.
Reporting Relationship:
Inpatient Therapy Leadership
Work Schedule
20-40 hours per week for a 12 week period. Actual hours and duration of internship will be determined at the time of position being awarded.
This is a 12 week unpaid internship. The internship focus is on providing education and on-the-job training, and not actual employment. This training is considered a benefit for the intern, not Mary Free Bed Rehabilitation Hospital. The intern position is not a replacement for regular staff and the intern should not expect to be entitled to a job once training is complete. A monthly stipend may be offered and is intended to cover basic needs, such as lodging, meals and transportation.
This internship will promote learning for specific learning goals related to managing risk in health care administration as noted in intern essential functions above.
All Interns are supervised.
Interns are required to work a certain number of hours but intern supervisor will work with each intern to be sure the hours do not conflict with academic participation in classes.
Each Intern will receive a formal evaluation midway and at end of internship time period in relation to each interns specific learning goals.
Mary Free Bed may work with each interns academic institution... For full info follow application link.
Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.
