The Lending Assistant will support the Commercial Real Estate Group's customer service need, work on projects, and process the wires, advances, payments, and other operational requests.
Successful incumbents possess customer service skills, ability to communicate by phone and via e-mail and other written correspondence, and problem-solving skills.
Act as focal point between customers, relationship managers, portfolio managers and loan closers as appropriate to facilitate loan servicing and coordinate resolution of issues.
Provide customers with information for routine to highly complex inquiries.
Provides administrative support to the managers.
Assist in servicing financial and banking needs of lending and deposit customers.
Assist with loan maintenance and monitoring.
Assist in reporting activities by entering and retrieving information from various data collection sites.
High school diploma or the equivalent (GED)
2 years of experience in a financial services customer service environment that includes working with loan products
2 years of experience utilizing Microsoft Office Products including Word, Excel and Power Point
Comerica Bank Center (CBC)
8:00am - 5:00pm Monday - Friday
Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.