Description
"A Great Place to Work."
At Werner Electric Supply, you'll join a growing and innovative distributor of electrical products, services, and solutions that consistently ranks as one of the top electrical distributors nationwide. As an employee of Werner Electric Supply, we're committed to improving you and our workplace. You'll receive training and development, recognition for your hard work and successes, and opportunities to volunteer so you can positively-impact our customers and community. You matter to us, and we strive to retain our employees by providing career options, strong benefits, and a competitive compensation package.
Summary: Build strong relationships with internal and external customers and maintain exceptional customer service standards. Communicate effectively with customers and develop partnerships with Sales stakeholders to maximize growth potential and mitigate risk. Recommend new credit (and extensions of credit) through research and analysis of credit reports, industry credit group information, and credit references.
Minimum Requirements
Strong customer service skills with the ability to communicate effectively (written and oral) at all levels of an organization required.
High School Diploma or equivalent required. Additional training or education preferred.
1+ year(s) of customer service experience supporting internal or external customers in a corporate/B2B environment preferred.
1+ year(s) of relative experience in finance, accounting, or related field preferred.
Essential Duties and Responsibilities
Manage the overall collection, reconciliation, and credit risk for portfolio of accounts as assigned by Financial Services Supervisor. Servicing the account with required documentation and customer contact to ensure timely payment of A/R balances. This will include resolving deductions and dispute resolution through extensive communication with sales, customer service, and customers.
Complete annual credit reviews to determine if appropriate credit lines are set and to minimize credit risk to the company. Make recommendations to Supervisor accounts to go into collections or legal action.
Participate in Industry Credit Group meetings and network with associated companies.
Able to analyze and interpret credit reports by D&B and Experian for new applications and determine credit worthiness based on Werner's Commercial Credit Policy.
Follow and adhere to Werner's Commercial Credit Policy and Guidelines for Analysts.
Monitor department general email box and respond to requests or forward as appropriate.
Prepare standard daily, weekly, or monthly reports as needed.
Knowledgeable in sales tax regulation
Identify opportunities for process improvement and capabilities for automation.
Other related duties as assigned.
Company Overview
Founded in 1948, Werner Electric Supply has grown from a small appliance store in downtown Neenah, WI into an award-winning employer and leading electrical distributor with 11 branch locations in Wisconsin and Upper-Michigan. Headquartered in Appleton, WI, we provide electrical, lighting, network, process, and inventory management solutions for a diverse group of industrial and construction customers. We are a growing, privately-held company with over 450 employees who uphold a family culture built around exceptional customer service. As a recent New North Workplace Excellence Award winner, we're dedicated to the continuous improvement of our people, products, and services to ensure the long-term success of our employees and customers. Apply today and find out why we're a "Great Place to Work."
Employee Benefits
Medical and Dental Insurance
Short & Long-Term Disability Insurance
Life and AD&D Insurance
401(k) Retirement Plan with company match
Paid holidays, vacation, personal, and sick days
Pet Insurance
Identity Theft Protection
Accident Insurance & Critical Illness Coverage
Tuition Reimbursement
Annual bonuses and merit increases based on performance
Employee Assistance Program (EAP)
Wellness Programs
Career Development & Leadership Training
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Werner Electric Supply is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
