Who we are: We’re the West Michigan Whitecaps, Class High-A Minor League affiliate of the Detroit Tigers. The Whitecaps are in the FUN business and our mission is to provide affordable family entertainment that strengthens the West Michigan community. We create memorable experiences by offering a fun, friendly and inclusive environment.
Why we want you: You’re an enthusiastic and outgoing people person, with some prior experience in guest service. You're passionate about the fan experience, are a stellar organizer, and get along well with a wide variety of people. You love fast paced environments, meeting new people, and consider yourself a phenomenal communicator. You work hard and play nice, and appreciate a good joke.
Why you want to work here: When you join our team, you become a part of our culture and our story – we’re small enough that you’ll have an ability to put your stamp on things. We’ve got an all-hands-on-deck mentality and pitch in when something needs done. We work very hard but we don’t take ourselves too seriously; we realize how important things like office darts and puppy visits and staff happy hours are. Plus, besides the typical benefits, are free baseball tickets (your friends will love you!), discounted food and beverage, and discounted merchandise! We were just awarded the honor of being one of both West Michigan’s and the Nation's Best & Brightest Employers to work for, for the second year in a row. We’re also pretty great people to work with.
What you’ll do: You’ll assist the Operations Department with the ballpark parking operation, either directing traffic, parking cars or collecting guests' payment before games and special events. On occasion you will assist in exit parking after events -- and have a lot of fun doing it!
What you need: Terrific customer service, excellent communication skills and an enthusiasm for sharing your excitement for the Whitecaps brand. Willingness to adhere to safety guidelines in the parking lot, safety is paramount! The ability to stay on task, focused, organized, and adjust to changing schedules. Flexibility is key since every day here is different. You’ll need a willingness to work nights, holidays and weekends on occasion.
Let’s do this: If you’re ready to apply, we look forward to getting to know you. Submit your resume and drop us a cover letter letting us know why you’d be a good fit. We’ll be in touch!