Description
Field Travel Agent I - The Auto Club Group
Why choose a career with The Auto Club Group (ACG):
ACG is the 2nd largest AAA Club in the country (covering 14 states)
Established brand that has been around for over 100 years
Drive new business with competitive products and help retain The Auto Club Group's 14+ million members
Incentivized opportunity to generate new sales to members and nonmembers
Competitive income opportunities based on sales performance
A day in the life of a Field Travel Agent:
Establishes and grows mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth and repeat Travel bookings.
Achieves assigned travel, membership, and credit card sales goals.
Sells cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services.
Prepares complex and/or large scale domestic and international travel packages.
Completes reservations and advise clients regarding documentation requirements.
Makes necessary travel arrangements (i.e. reservations, collect money, and process documents).
Receives and champions customer concerns through to resolution.
Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system.
Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives.
How you will benefit:
Our Auto Club Group Field Travel Agent I's make a competitive salary of [ENTER SALARY INFORMATION HERE].
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group
Benefits include:
401k Match
Medical
Dental
Vision
PTO
Paid Holidays
Tuition Reimbursement
AAA Membership
Paid Paternal Leave
Adoption Assistance
Qualifications
About You:
Required Qualifications:
GED or high school diploma
1-year business to consumer sales
Required Knowledge and Skills:
Verifiable evidence of strong interpersonal, customer relationship and communication skills
Verifiable evidence of Internet and social media savvy using internet sites for research and booking capabilities
Verifiable evidence of PC software application knowledge and skills including Microsoft Office
Able to:
Perform basic math calculations including percentages to complete Travel sales transactions
Listen to clients and communicate effectively in a work environment with the public and vendors
Think critically and solve problems
Consistently demonstrate honesty, integrity, empathy, trustworthiness, and professionalism
Manage time effectively
Proactively grow a personal book of business and repeat clients
Work effectively within a team to optimize organizational efficiency and positive traveler experiences
III. Work Environment
Work in a temperature-controlled office environment or from home.
Who we are:
"The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America."
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all of its affiliated companies, is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Primary Location:United States-MI-Traverse City
Other Locations:United States-MI-Petoskey, United States-MI-Mount Pleasant, United States-MI-Midland, United States-MI-Saginaw, United States-MI-Alpena, United States-MI-Kentwood, United States-MI-Muskegon, United States-MI-Marquette
Work Locations:
MI-Traverse City
940 US-31North
Traverse City49686
Job:Sales
Organization:Field Operations Region 1
Schedule:Full-time
Employee Status:Regular
Job Type:Regular
Job Level:Individual Contributor
Travel:No
Job Posting:Oct 24, 2022, 12:42:39 PM
As an equal opportunity employer, ACG is committed to providing equal opportunity in all employment practices,
including but not limited to: selection, hiring, assignment, re-assignment, promotion, transfer, compensation,
evaluation, benefits, training and development, discipline and termination. The company prohibits discrimination,
harassment, and retaliation in employment based on race, color, religion, national origin, gender, sexual
preference/orientation, marital status, pregnancy, childbirth or related medical conditions, age, disability or
handicap, citizenship status, service member status, genetic information, or any other category protected by
federal, state, or local law. Violation of this policy may result in disciplinary action including termination of
employment.