This position will be part of the KION Group - Mobile Automation! KION Mobile Automation (KMA) is the world-leading, fast-growing, innovative frontrunner in the development of mobile robotics, robotic fleet controllers, and cloud-based fleet logistics management systems. KMA has a focus on Automated Guided Vehicle (AGV) systems. AGVs are fully autonomous robots that move and transport items in production, warehouse, and distribution centers without manual intervention or permanent conveying systems.
What we offer:
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer
Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The base pay range for this role is estimated to be $36,000- 72,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Tasks and Qualifications:
Core Responsibilities:
Commissioning of Automatic Guided Vehicles and Systems at customer sites
Training customer personnel on the operation and maintenance of vehicles and systems
Field documentation, including site/vehicle issue logs, daily site reports, etc.
Job site checkout of vehicle and system
Generating software and map backups and changes
Troubleshooting vehicles and systems
In-house technical support and vehicle testing
Providing support to existing customers
This position may include any other duties assigned by the Company
Travel:
90%
Experience/Degree Preferred:
Minimum 2-year degree in Electronics or equivalent training
Minimum2 years AGV Experience
Minimum 2 years of Customer Service Experience
Experience/Skills Preferred:
Troubleshooting
Software & hardware experience
Auto CAD experience
Ability to work well within a team environment
Good verbal and written communication skills
Organization skills
Detailed-oriented
Quality-oriented
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
