The Career Transition Coordinator will provide case management and training services directly to customers to assist them in accomplishing their employment goals. The Career Transition Coordinator will develop and revise customer employment and training plans, monitor services, and identify appropriate support services and referrals. Other duties include: recruiting customers, completing intake requirements, and documentation of customer outcomes. The Career Transition Coordinator must have the following: excellent communications skills, including written, verbal and public speaking; planning and facilitating skills; conflict resolution; ability to handle customer complaints in a professional manner; the ability to read, analyze and interpret (reports, regulations, periodicals); write (reports, business correspondence, speeches and manuals); present information and respond to questions; ability to empathize and show compassion; able to work well with and be respectful of co-workers, supervisor and administrative staff.
Minimum Experience: One year experience in teaching, tutoring or counseling with diverse economically populations; computer skills; data entry; file management.
Minimum Education: High School Diploma/ Completion Certificate. Bachelor Degree preferred, will consider experience in lieu of degree; prefer Certified Global Career Development Facilitator (GCDF) credential with knowledge of Michigan Works! programs and services.
* Note: This is a USDOL Apprenticeship, therefore, applicants must be committed to completing it.