Job Details

Under the supervision of Medical Clinic Director, participate as an essential team member in the Medical Clinic utilizing the Patient Centered Medical Home (PCMH) model of care.  Assist providers and health care team in direct patient care according to established policies, procedures, and protocols including performing laboratory functions and assisting in direct patient care, medical procedures, patient education. Assist with administrative/clerical responsibilities as needed. All Nimkee staff must adhere to mandated reporting laws.

Essential Duties and Responsibilities:

• Receive and greets patients, directing and assisting them to triage and examination areas.
• Assess patient’s vital signs, history of present illness (HPI), review of systems, family history and medical needs due. Record findings in E.H.R. and alert Primary Care Provider (PCP) to any abnormal findings.
• Assist Medical Provider with paperwork and completion of paperwork; request outside reports from the ER, Urgent Care, and outside providers to ensure continuity of care and transition planning.
• Collect blood (by venipuncture or finger stick), urine, stool and other specimens, throat cultures and sputum specimens as requested by provider and with adherence to established policies, procedures and precautions.
• Complete laboratory requests and label laboratory specimens.
• Administer patient injections and immunizations; record in EHR and MICR, and maintain reminder schedule.
• Perform wound care including sutures and staple removal as needed.
• Prepare exam rooms and gather instruments and supplies for any expected procedures.
• Clean exam rooms after each encounter or as needed.
• Clean and maintain medical instruments and autoclave.
• Enter laboratory and other results in the patient record.
• Maintain appropriate forms and medical inventory in each exam room; order supplies as needed.
• Attend various meetings as assigned.
• Schedule appointments, verify appointments and make follow-up telephone calls.
• Obtain pre-certifications from insurance as needed prior to appointment.
• Review next day’s schedule; retrieve, organize and prepare patient charts, and make other preparations as needed.
• Participate in Medical Clinic nursing, staff meetings, and other special meetings and or committees as assigned. Make appropriate suggestions on how to improve care, and remain actively involved in quality improvement efforts.
• Attend various meetings as assigned.
• Maintain current on treatment modalities by participating in continuing education.
• Provide education and follow up instructions to patients.
• Adhere to patient confidentiality and complies with clinic policies and federal regulations under the Privacy rules of the Health Insurance Portability and Accountability Act (HIPAA).
• Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
• Must maintain strict confidentiality and present a positive, professional demeanor and image at all times.
• The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.

Contacts/Purpose of Contacts:

• Direct contact with patients and families to provide care, treatment and counseling.
• Contact with other health professionals, staff, and community resources to exchange information, for collaboration and consultation, and to provide education.
• Contact with outside vendors.