We're looking to add an experienced Event Sales Manager to the team at The High Five GR, our premier event venue located in downtown Grand Rapids. "Old world meets new" in this gorgeous loft space with original hardwood roller rink floors, exposed brick, artisan tile, and extraordinary chandeliers. In this role, you'll work with customers from the event inquiry through the planning and execution process. You'll be the primary contact for all client inquiries relating to the space, for consultations with clients about event details to ensure it runs smoothly, for prospecting new sales, and for managing revenue documentation.
The Position:
- Works in tandem with the Venue and Sales Manager to provide a five-star experience from start to finish.
- Envisions the big picture and meets objectives in all stages of event planning, design, and production.
- Drafts contracts and agreements to facilitate execution with clients, vendors, etc., to secure events, programs, activities, and materials.
- Develops and manages financial logistics for events, including budgets, and monitors expenditures during the planning process and assessment of event space needs.
- Meets with prospective clients to showcase the event space as needed.
- Assists the Venue and Sales Manager with marketing efforts for the High Five as an event venue, including blog ideas, posts for real time pictures to Facebook, Instagram, TikTok, and other social media outlets, and requests the use of photographer pictures from each event.
- Stays current with wedding and event trends, including attending various bridal shows and networking events.
- Maintains an in-depth understanding and productive utilization of event software (Tripeseat and AllSeated).
- Cultivates partnerships to sell event space and maintains partnerships over time to promote repeat business.
- Works with The High Five leadership team to research and identify opportunities for business growth.
- Works with the Venue and Sales Manager to develop quarterly goals to reach yearly revenue goals.
- Assists with pricing reviews.
- Assists the accounting team with client invoicing, payments, security deposit returns, event closeout, and reporting for financial and review purposes.
- Attends and/or coordinate the rehearsal, final meeting, and event.
- Works closely with the Event Operations Manager to create detailed vendor timelines, layouts, and event setup, execution, and teardown.
- Proactively troubleshoots and resolves emerging problems prior to and on the day of the event.
- Trains, educates, and schedules team members.
- Assists with event setup, such as placing chairs, linens, furniture adjustments, taping cords, pushing carts, audio/video, etc.
- Assists with developing additional event packages to build revenue.
- Works with the Event Operations Manager to develop vendor relationships.
- Assists the High Five leadership team with interviews, onboarding of new hires, and the training and scheduling of Coordinators, Event Staff, and Interns.
- Leads, trains, and assigns daily tasks to Coordinators, Event Staff, and Interns to ensure seamless events.
- Complies with all safety policies and procedures.
Who We Are:
At Convivial Brands, everything we do revolves around Making Life Better - which includes creating opportunities, products, and a culture that strives to do just that. The physical products we make help people celebrate and enhance life, sometimes in small, quaint ways, and other times in big statements. From celebrating a wedding to giving a small gift of appreciation, each brand produces an end product that intends to make life friendly, lively, and jovial - ergo making life Convivial. This is achieved through operating within our Core Values of being trustworthy, pursuing excellence, and exemplifying a team first mindset. Those three values are what guides our day-to-day operations and ensures we are moving in the right direction the right way. As our brands continue to expand and grow, we're looking to add new team members who can not just maintain our culture, but can add value and help us continually improve. Our goal is to transform work from an obligation to passion!
What Makes Us Special?
- Our team members - we believe each of our team members' individual differences, life experiences, knowledge, inventiveness, innovation, unique capabilities and talent - and the way they invest those in their work - is key to our culture, our reputation, and our success as a company. They live out our mission to Make Life Better everyday.
- We are a culture-focused company, built around our 3 Core Values - trustworthy, pursuit of excellence, and team first. Those 3 values are what guide our day-to-day, and ensure that we're moving in the right direction the right way.
- We strive to provide the flexibility our team members need to balance the demands of work and their personal lives.
- We're a family-owned company based in Grand Rapids, MI.
- We're an EOS company - this is our company's "operating system" and is a set of tools and concepts that ensures we have a clear, shared vision for the company, that we're gaining traction through accountability, and that we're building healthy teams.
- We offer great benefits! 8 company-recognized holidays, a generous PTO bank, and a variety of benefits, including health, dental, vision, company-paid short-term and long-term disability and life insurance, voluntary life insurance, permanent life insurance with chronic conditions rider, critical illness and accident coverage, legal insurance, identity protection, and pet insurance. Plus, employee discounts on our products and services!
- We offer a generous 401(k) (traditional pre-tax or ROTH) with a match. The only requirement to participate is that you be 21 years of age. The match is effective the first of the quarter after 90 days of employment. Convivial matches 100% of the first 3% of your compensation, and then 50% on the next 2% of your compensation. All amounts are fully vested immediately.
