A Relationship Banker is a Financial Concierge for our walk in customers. You are responsible for building customer and business relationships by proactively recommending appropriate deposit, loan and other banking products. When needed, you will also process customer transactions accurately and efficiently in order to provide exemplary customer service but educating customers on bank products, services and technology. This role serves as the 'Digital Coach' in the branch and is responsible for educating customers and colleagues about digital banking tools. Responsible for delivering meetings with their branch team and working with their Branch Manager to build action plans to increase awareness and usage of our digital tools.
Your responsibilities include:
Providing excellent customer service and effectively resolving customer issues.
Being proficient in understanding and educating customers on consumer deposit products and consumer lending.
Driving sales through walk-in customers with a disciplined sales process and using current technology to drive both sales and service.
Sourcing referrals from customers, other bank colleagues and partners while educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
Adhering to all operational, security, risk and regulatory policies and procedures.
Demonstrating acumen in sales, customer service, relationship management, banking, investments, consumer lending, business banking, business lending, communication and presentation.
High School Diploma
1 year customer service in banking, financial services or goal driven retail sales. Can include military service in an administration, contracting, civil affairs, or similar role
Career minded individuals that want to join an organization where they can gain experience and build a career. Huntington provides career paths and development plans to get you where you want to go
Cash handling skills preferred but not required
Comfort with technology such as mobile services and online banking services is a plus
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Welcome to Huntington!
At Huntington, we see it as our responsibility to look out for people. There's a common bond that connects us all as humans, and together, we can make this world better. An amazing thing happens when we look out for each other. Even helping someone in a small way can have a huge impact. It's the idea at the core of Huntington and one we're trying to spread.
Our colleagues look out for people by doing the right thing with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values -simple but powerful. If that sounds like you, we hope you'll apply to join our team. If you'd like to learn more about how Huntington looks out for people, visit http://huntington.com/lookingoutforeachother.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at HuntingtonCareers@Huntington.com.