This position is responsible for assisting in the operation of a department. An individual in this position will be expected to perform additional job related
responsibilities and duties throughout the facility as assigned and/or as necessary.
An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Maintains the lawn and garden area in accordance with company policies and procedures by properly handling claims and returns, zoning the area,
arranging and organizing merchandise/supplies, identifying shrink and damages, and ensuring a safe work environment.
Maintains the lawn and garden area in accordance with company policies and procedures by safely watering and caring for plants and flowers and
receiving plants and flowers by verifying conditions and logging quantities received.
Maintains merchandise presentation in the lawn and garden area by stocking and rotating merchandise, removing damaged or out-of-date goods,
setting up, cleaning, and organizing product displays, signing and pricing merchandise appropriately, and securing fragile and high-shrink
Provides customer service by acknowledging the customer, identifying customer needs, assisting with purchasing decisions, locating merchandise,
resolving customer issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
Receives and stocks merchandise/supplies from distribution centers and suppliers and organizes and maintains the lawn and garden area by
following company procedures, utilizing equipment appropriately, merchandising, and completing and retaining required paperwork, logs, and other
Operates equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment
types and items sold.
An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position.
Execution and Results: WMH - Ensures work is done correctly. Works on top priorities first. Makes a consistent effort to get results. Meets deadlines.
Takes action in order to solve problems so work can be completed in a timely manner.
Adaptability: WMH - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns
Inventory: GM - Handles, moves, and displays goods in safe and correct ways. Tracks goods, maintains in-stock levels, and controls shrinkage in a
timely manner. Reports poor inventory practices and low in-stock levels in assigned area. Uses inventory tools and equipment in safe and correct
Judgment: WMH - Uses policies, procedures, and/or guides to make good choices. Uses data and facts in order to make day-to-day decisions and
involves others as needed. Recognizes what might be a problem and informs those who can correct it.
Stocking/Receiving: WMH - Follows proper procedures to prevent theft and loss when stocking, receiving, maintaining, and securing goods.
Receives, stages, and delivers goods to appropriate areas throughout the Facility in a timely manner. Reports complaints and problems with products,
services, and conditions in the Stocking/Receiving area. Uses stocking/receiving supplies and equipment in safe and correct ways.
Point of Sale: WMH - Follows proper procedures to prevent shrink and follows applicable laws and regulations when selling items to customers.
Assists customers with payment methods, return policies, and location of items when asked. Uses the cash register and completes customers sales
in a timely manner. Reports complaints, shrink sales, and problems with products, services, and work areas.
Customer Centered: Service Area - Shows care and concern when serving our associates and customers. Asks questions in order to understand
associate and customer needs. Uses policies and information in order to exceed associate and customer expectations. Finds and uses the right
resources (people, products, tools) at the right time in order to resolve associate and customer requests.
Lawn and Garden - Handles, assembles, and cares for lawn and garden items in safe and correct ways. Assists Customers with lawn and garden
items. Receives, logs, and displays lawn and garden products in a timely manner and files claims as needed. Reports Customer issues and concerns
on lawn and garden products, services, and work areas. Maintains and uses lawn and garden equipment and supplies safely and correctly.
Planning and Improvement: Plan for and Improve Work - Accepts responsibility and meets expectations for own work. Identifies steps needed in order
to carry out work as required.
Influence and Communicate: Share Information - Listens to others and asks questions to learn about what is needed. Communicates the right
information to associates and leaders when they need it. Communicates in a respectful and professional manner.
Lawn & Garden/Seasonal Sales Associate
Published On 02/03/2020 This job description supersedes all prior descriptions Page 1 of
Ethics and Compliance: Perform to Ethical Standards - Follows company policies and procedures (for example, the Ten Foot Rule). Shows integrity
and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
The following physical activities are necessary to perform one or more essential functions of this position.
Moves up and down a ladder.
Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Visually verifies information, often in small print.
Reads information, often in small print.
Visually locates merchandise and other objects.
Reaches overhead and below the knees, including bending, twisting, pulling, and stooping.
Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance.
Working in the following environment is necessary to perform one or more of the essential functions of this position.
May work with substances that require special handling
Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions.