Advanced Interiors is the industry leader in providing interior finishes to the residential new home market. We also serve the retail, remodeling, commercial and multi-family markets focusing not only on the products, but also the services that the new homebuilder needs. Our business has grown to include not only flooring, but also a full offering of cabinetry and a Stone Division where we fabricate our own Granite, Quartz and Solid Surface.
Varies, typically 7:30am-4:30pm
We have an immediate need for Service Tech in our Service and Inspections Department. This position will provide support to our Service and Inspections Team by controlling the entry, assigning and closing out work orders at a job site, as well as providing excellent customer service and follow up support to our customers on-site. This is done by completing small items that may have been missed by the installation crew, repairing something that was damaged by other trades in a new construction setting, repairing something that was damaged by the customer/home owner and by working to ensure timely addressing of claim/warranty cases. Work examples include caulking, tile/grout repair, wood repairs, flooring repairs and quality control inspections.
· Arrive to job site on time and with a good attitude
· Diagnose flooring issues with carpet, laminate, laminate vinyl plank, or engineered vinyl plank
· Dissect flooring and put it back together
· Repair tile showers and back splashes
o Dynamic problem-solving skills
o Strong communication skills and great customer service
o Accuracy, organization and attention to detail
o Professional demeanor and appearance
o Work well both independently as well as with a team
o Ability to multi-task in a fast pace environment and to prioritize tasks properly
o A valid driver’s license with a clean driving record
o 2-5 years of experience in Customer Service, Service and/or Inspection
o Minimum of 5 years in flooring and tile industry, including carpet and hard surface repairs
o Experience in the residential building industry
o Experience in finish carpentry a plus
o Experience with a variety of flooring products and installation methods
Our Service and Inspection Team offers a busy and challenging environment and we are looking for just the right candidates to join our team! If you have high energy, a positive attitude and a great way with people, then Advanced Interiors is the right place for you. We offer a professional but friendly environment and are looking for candidates that are willing to go the extra mile to make our customers happy!
Ability to lift 50 pounds repetitively and be physically capable of performing the essential functions of the position, with or without a reasonable accommodation, and without posing a direct threat to the health and safety of the individual or others.
After an onboarding period, the company benefits package includes health insurance with prescription coverage, company funded HSA, company matching 401K eligibility, and paid time off. In addition to the benefits package, we offer a team environment with company events and outings each year.