Adecco is assisting a local client recruiting for Call Center Representative positions in Grand Rapids, MI. These Call Center Representative positions are contract to hire opportunities! Call Center Representative positions require candidates to manage a high volume of inbound calls with varying degrees of questions or concerns, identify and resolve complaints, finding solutions, using a computer system to track customer interactions, record details of inquiries, complaints, or comments, as well as actions taken within a call center environment. If you meet the qualifications listed below – Apply Now! Responsibilities for Call Center Representative positions include but are not limited to: • Managing a high volume of calls with varying degrees of questions or concerns • Identifying and resolving complaints this is your chance to be a creative in finding a solution • Using a computer system to track customer interactions, record details of inquiries, complaints, or comments, as well as actions taken • Organization is key Candidates must meet the following requirements to be considered for Call Center Associate jobs: • At least 2 years of experience in a call center deescalating calls and managing customer complaints. • High School Diploma or GED • Above all, friendly, empathetic & professional What's in this for you? • Pay rates starting at $14.00 plus overtime as needed! • Weekly Pay – you receive a paycheck every week • Casual, call center work environment – dress casual and enjoy a casual, laid back atmosphere • Comprehensive benefits after 1 week – medical, dental, vision, options available • Generous Bonus Incentives offered for referrals! For more information, ask a recruiter today!