The Herman Miller Group Technology Team is building a customer-centric, digitally enabled business model to reshape the way our family of brands does business. We're driving new revenue growth and creating frictionless internal processes through our innovative technology solutions, and we need an IT Lead to help us get there!
As an IT Lead, you'll cross-train with the current analyst who is retiring to get a baseline of understanding of Herman Miller systems. You'll work on a project to upgrade our current ERP process for Order to Cash, a project to migrate manufacturing sites to latest ERP release, and work to enhance and deliver changes to the Order Management systems as the business changes. The Order Management team is a very cohesive team that works extremely well together to deliver results. They have mutual respect for each other and work together to achieve collective success.
Why Join Us?
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Herman Miller Group means being a part of something larger than your work team, or even your brand. We create places where people love to be, places that reflect who they are, places that truly matter to people. And our success allows Herman Miller Group to support causes that align with our values, so we can help create a more equitable and sustainable future for all.
Inside the Job
Your day-to-day work will involve:
Responsibility for order management capabilities from the time we take an order until it is acknowledged in the ERP system
Working with developers to make changes or enhancements to the order management process
Participating in agile processes, such as backlog grooming, sprint planning, etc.
Taking on project work that would integrate in the ERP landscape, gathering requirements for functionality enhancements or changes, documenting those changes in the appropriate tools, testing out results of changes and/or upgrades, and assisting with implementation to production as needed
What You Bring
Needed skills and experience for this role include:
A Bachelor's degree in an IT-related field
Seven to ten years of experience
Experience working with a cross-functional team on an ERP application
Experience leading activities to accomplish a specific result (i.e., leading an upgrade, building out tasks for a larger piece of a project)
Using out of the box capabilities to solve business problems while reducing complexity
Excellent communication and problem-solving skills
Ability to collaborate across cross-functional teams, both IT as well as business
Ability and desire to learn new technologies and new ways of processing
Ability to challenge the "status quo" and get to the "right" decision
Our values speak to our shared beliefs. They describe how we live our purpose through the way we lead, the way we see one another, and the way we approach our work.
We are difference-makers reflects our commitments to creating places that matter, to being a good neighbor in our communities, and to using business as a force for good.
We are all extraordinary is our statement about the worth of individuals and our commitment to help everyone reach their full potential.
We are better together demonstrates how challenging one another, making room for everyone, and working and winning as one makes us stronger.
Who We Hire
Simply put, we hire everyone. Herman Miller is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.
Primary Location:United States-Michigan-Zeeland