A Consumer Information Specialist/Relationships Coordinator, under general supervision, performs a variety of clinical support responsibilities. An employee in this class supports persons served upon arrival to the front lobby and at offsite locations. Also supports community members as a liaison to HealthWest. Co-facilitates a variety of clinical groups and assists consumers with instruction in assertiveness, leisure/recreational activities and maintenance skills. This activity is performed face-to-face or virtually and may be performed in a HealthWest location or a contracted provider site. A Consumer Information Specialist/ Relationships Coordinator performs customer service responsibilities including greeting visitors in a welcoming manner, notifying staff of consumer arrivals, schedules consumer appointments, monitors visitor access, maintains security awareness, and performs other related duties as assigned.