At a glance:- Are you client-focused and familiar with evaluating client networking requirements?
- Can you commit to a technical sales support position guiding national accounts through the selection of fiber services?
- Do you desire a competitive salary with lucrative benefits and a focus on professional development?
Our company:
At Spectrum Enterprise, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of excellence that celebrates diversity, innovative thinking and dedication to consistently exceeding client expectations.
Spectrum Enterprise, a part of Charter Communications, Inc., is a national provider of scalable, fiber technology solutions serving America's largest businesses and communications service providers. The broad Spectrum Enterprise portfolio includes networking and managed services solutions: Internet access, Ethernet access and networks, Voice and TV solutions. Spectrum Enterprise's industry-leading team of experts works closely with clients to achieve greater business success by providing solutions designed to meet their evolving needs. More information about Spectrum Enterprise can be found at enterprise.spectrum.com.
Highlights:
As a driven and client-centric Sales Engineer, you simplify the networking needs of national clients through accurate technical pre-sales activities. You have strong persuasive writing abilities that showcase the efficiency of our innovative fiber services within a proposal. You possess a developed ability to evaluate client networking requirements and provide a cost-effective combination of wide area network (MAN), wide area network (WAN), Wave, internet, video, session initiation protocol (SIP) and primary rate interface (PRI) solutions that align with their needs. You are passionate about educating clients and motivating them to share in your network technology enthusiasm.
You enjoy sharing your knowledge through the preparation and presentation of technical sales proposals for new and existing clients. Using your expertise and understanding of each client's current and future networking needs, you outline solutions for their immediate issues readying them for upsell and renewal opportunities. You possess a keen ability to overcome technical obstacles to ensure a smooth installation and integration process for clients. You thrive in an office environment and feel comfortable traveling to assess client requirements across the Spectrum Enterprise footprint. You report directly to the Manager of Sales Engineering for goals, guidance and assistance.
Position benefits:
- Competitive salary.
- Health, vision and dental insurance.
- 100% company match 401(k) up to 6%.
- Company funded retirement accumulation plan for an additional 3%.
- Education assistance.
- Pretax childcare spending account.
- Paid holidays, vacation days, personal days and sick days.
- Employee discount on spectrum services where available.
What you will do:
- Serve as a crucial member of the sales team by supporting all procedures to achieve the monthly sales and revenue goals.
- Identify and highlight client improvement areas by performing a needs assessment and status evaluation of their current network.
- Entice clients by creating technical and product presentations, network designs and formal proposal responses that align with their needs and provide follow-up consultations.
- Develop unique service offerings for metro Ethernet, internet, Wave, voice over internet protocol (VoIP), PRI and video standard and non-standard solutions through collaboration with Network Engineering, Operations and Product teams.
- Drive the sales process by serving as a subject matter expert on Spectrum Enterprise data services and providing proof of concept to internal engineering and support organizations.
- Boost sales by developing technical and strategic responses for the requests for information (RFI), request for proposal (RFP) and request for quote (RFQ).
- Continuously improve product offerings by researching industry knowledge and emerging technology trends.
- Maintain project compliance by adhering to state, national and company policies and procedures.
Required keys for success:
- Experience in the design and implementation of complex Metro Ethernet, VoIP, SIP and multi-protocol label switching (MPLS) solutions.
- Skilled in data and voice communications and internet protocol (IP) security strategies.
- Detailed knowledge of converging technologies such as, VoIP/ SIP, internet protocol virtual private network (IP-VPN), dense wavelength division multiplexing (DWDM), MPLS, virtual private LAN service (VPLS), metro Ethernet and LAN/WAN integration.
- History of designing and implementing complex metro Ethernet, VOIP, SIP and MPLS solutions.
- Proven track record of presenting technical information to high-level clients and executives.
- Deadline-driven with the ability to multi-task and manage change independently.
- Ability to efficiently conduct consultative analysis and provide recommendations.
- Expert in troubleshooting and issue resolution.
- Experience in supporting large Enterprise clients and executives with high energy.
- Self-motivated and the ability to work independently and within a team environment.
- Valid driver's license, safe driving record and the availability to travel.
- Proficient in Microsoft Word, Excel, PowerPoint and Outlook.
- Effective written and spoken English communication skills with all levels of an organization.
Your education:
- Bachelor's degree in engineering, computer science or a related field or an equivalent combination of education, training and experience (required).
- Cisco Certified Design Associate (CCDA), Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP (preferred).
- Metro Ethernet Forum Carrier Ethernet Certified Professional 2.0 (MEF-CECP) (preferred).
- Vendor training or certifications from Alcatel-Lucent, Juniper or ADVA (preferred).
The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.
