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Retail Sales Associate

Job Code Number

8670531

Job Description

At A Glance

Full-time and part-time entry and mid-level retail sales roles, focusing on wireless, TV and internet products in the communications and entertainment technology space.
A role that is ideal for results-driven professionals with a competitive spirit who are eager to learn and grow in a busy retail sales environment. Wireless sales experience preferred.
Benefits include base salary plus a generous commission structure, comprehensive benefits package, paid training and time off, retirement savings, free and discounted Spectrum services (for full-time retail employees) and more.

Why Spectrum?
Reaching your full potential on the Spectrum Retail Sales team is a key part of our mission. Our extensive training program, competitive base salary and generous commission structure provides the foundation you need to be a successful Retail Sales Associate. You'll have the opportunity to meet and exceed sales goals while delivering excellent customer service solutions - it's a win-win.

It's all about learning and growing
With plenty of dedicated peer and leadership support, our fully paid training programs shape new Retail Sales Associates into quick-thinking Sales professionals. We'll bring you up to speed on Spectrum's full line of products, including telephone, data, wireless, and video services. As products are updated, so are you, so that you can effectively promote our products and provide the highest level of customer service to our customers while keeping them up to date.

With a deliberate path to success
Many of our managers started as Retail Sales Associate themselves, proving that career advancement is a very real and achievable goal. Peer-to-peer mentoring and regular sales and customer service coaching sessions ensure you feel supported and have everything you need to succeed.

Here's what makes our Retail Sales Associates successful

Meet or exceed monthly sales goals, including wireless sales (where applicable)
Provide the highest level of customer service to ensure a great customer experience
Educate and engage customers through product demonstrations
Be a team player on the Retail Sales team
Know your stuff - maintain strong knowledge of all TV, internet and wireless products, pricing plans, promotions and service features for Spectrum, as well as our competitors

Here's what you need to get started

Read, write and speak the English language to provide excellent sales and customer service to customers and to effectively communicate with peers and suppliers in person, on the phone and by written communications
Ability to thrive in a fast-paced, retail sales team environment
Ability to lift up to 35 lbs. and stand for prolonged periods of time
Willingness to wear a required uniform
High School Diploma or equivalent

Preferred Experience

Sales Experience: 1 - 5 years
Knowledge of latest technology and devices
Commissioned sales experience
Retail sales or wireless sales
Valid driver's license

The Spectrum brands (including Spectrum Networks, Spectrum Enterprise and Spectrum Reach) are powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local laws.

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Job Summary

Organization

Charter Communications

Employer Website

Location

Novi, Michigan 48375

Job Code Number

8670531

Positions Available

Expiration Date

6/17/2021

O*NET Code

41-2031.00

O*NET Occupation

Retail Salespersons

Pay Range

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Retail Sales Associate

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