Position Summary
The Michigan State University and Hurley Children’s Hospital Pediatric Public Health Initiative (https://msuhurleypphi.org/), under the direction of Dr. Mona Hanna-Attisha, seeks two interviewers for the Flint Registry (https://www.flintregistry.org/) project. A Centers for Disease Control and Prevention (CDC)-designated public health authority, the Flint Registry’s goal is to connect people who were impacted by the Flint Water Crisis to resources and programs that serve to minimize the effects of lead on their health while promoting wellness and recovery.
The Interviewers will administer surveys over the phone and in person (when safe) using pre-formatted scripts on a computer program and/or paper in accordance with specified protocols and procedures; and will enter data into a database, verify source documents/information; obtain missing data, compile data for reports, and perform data searches as requested.
The ideal candidate will have experience collecting information through scripted interviews and surveys, entering responses into a database, and communicating and working with people of all ages.
Duties and Responsibilities:
• Conduct telephone and in-person interviews for eligible individuals and families, following a script
• Receive or collect interview information and process it according to standard procedures to enter it into the databases or forward it for further processing
• Prepare and send mailings
• Answer phone calls and respond to emails
• Refer to lists to determine daily tasks
• Verify interview data to ensure accuracy and resolve inconsistencies and discrepancies
• Process complex and diverse information and independently render decisions to process data or request specific actions for follow-up
• Attend trainings and project meetings
• Keep information confidential
• Perform other duties as assigned
The Michigan State University and Hurley Children’s Hospital Pediatric Public Health Initiative and the Flint Registry seeks to provide employees with a diverse, challenging set of duties that foster learning new skills and knowledge and a collegial environment where employees regularly share information, ideas, resources, and solutions to problems.
This is a full-time, 9-month end-dated position. Two positions are posted. Please apply to both positions to ensure full consideration.
Unit Specific Education/Experience/Skills
The job requires: knowledge normally acquired from specialized trainin g such as that acquired in one year of Data Processing or Key Punching ; up to six months related experience in data processing, key entry or database; or an equivalent combination of education and experience.
Desired Qualifications
• High School Diploma or GED
• Experience in making phone calls to individuals without prior introduction (cold calls)
• Experience collecting information through scripted interviews and surveys, entering data into a database, and working with people of all ages.
• Knowledge of the Flint community and/or Flint water crisis
• Available to work some nights and weekends
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Resume, Cover Letter, and References
Work Hours
Hours between 8a-7p, Monday-Saturday
Description of End Date
This is an off-dated position funded through 12/31/2021 from date of hire with possible extension contingent upon funding renewal.
Bidding and Eligibility Ends on 2/16/2021 at 11:55 PM
