Senior Manager, IT Planning & Analysis - Global Labs & QA - INF1039 At NSF International, our mission is to protect and improve human health. We're a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We're passionate about the work we do, because together, we have a broad impact on our world. Our nearly 3,000 employees provide services in over 170 countries through our many global offices, at our client sites, from home offices and in state-of-the-art laboratories. We're growing fast, and that's where you come in. Come join our team. More information about NSF International can be found at nsf.org. Description Position Summary: The IT Planning & Analysis Leader will be responsible for working with the Global Labs and QA business teams as their trusted advisor and enable of technologies and innovation that will enable business growth and improve operational efficiency and effectiveness. The Leader is a part of the global IT leadership team, reporting to the Chief Information Officer. Key Job Responsibilities include, but are not limited to: - Supports the development and implementation of the NSF Information Technology strategy for global labs and QA functions. Ensures financial and operational goals are achieved and aligned with customer expectations and the NSF strategy, mission and values.
- Responsible for the business engagement, planning, assessment and effective adoption of IT systems and leading business analysis at the project level.
- Participate in the continued organizational transformation within the Labs from an internal service business model to an external profit/loss center.
- Assists in the development and management of NSF systems architecture, policies and protocols for communication and data exchange, and integration or connection of business information systems.
- Ensures the system portfolio meets quality standards and defined performance targets, assigning resources and equipment as needed in order to deliver projects according to plan. Ensures collaboration across internal and external team members including vendors and contractors to ensure speed and efficiency of deliverables.
- Develops a culture of engaged, high performing, developed and accountable talent to support the organization. Ensures teams are empowered to meet and exceed goals through performance management, leadership development, and business acumen. Attracts and retains the best talent through effective recruiting, coaching and mentoring.
- Leads by example by exhibiting the NSF values. Serves as a strong motivator and leader for team members, inspiring talent to achieve higher levels of performance. Maintains positive team-oriented operations that support the NSF positive culture vision.
Qualifications Experience: - Experience leading an IT function/team, preferably in a global organization laboratory/QA environment
- Demonstrated experience translating requirements into deliverables in an Agile/Scrum delivery model. Experience with SDLC activities expected to deliver custom applications and Agile Requirements Methods
- Demonstrated experience with applications systems analysis and applying SDLC development methodology and a business processing model
- Experience developing and implementing IT strategy
- Demonstrated ability to build strong customer relationships, understand customer needs and deliver customer-centric solutions aligned with the mission and goals
- Demonstrated experience managing multiple projects, including initiating, planning, executing, controlling, and closing the work of a project team to achieve goals, budgets and timelines
- Demonstrated experience in allocating resources and managing expenses to meet budget
- Demonstrated ability to build and lead teams, including selecting and developing talent, building trust, coaching team members and managing performance resulting in high performing teams
Knowledge, Skills and Abilities: - Demonstrated troubleshooting, analytical and problem-solving skills
- Demonstrated ability to learn and respond quickly to organizational needs, demonstrating resiliency in various situations, and adapting quickly to changing needs of the business
- Must actively model all NSF core values: We demand the highest ethics and integrity. We operate using sound scientific principles. We respect and care for one another. We promote personal and professional growth. We foster innovation and creativity. We demonstrate social and environmental responsibility. We are committed to winning and being the best.
- Demonstrated experience leading and developing other leaders
- Collaborative with a global mindset, engages with internal and external stakeholders across regions, divisions and functions to achieve business results
- Working knowledge lab equipment and integration with IT infrastructure and security
- Working knowledge of commercial labs ERP and management systems, in particular Labware and other LIMS
- High proficiency in spoken and written English
Education: - Bachelor's degree in Computer Science or related field
Remote: No Job: Information Technology Primary Location: US-MI-Ann Arbor Schedule: Full-time NSF International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. | |
