The Community Health Program Manager – Rural, under the direction of the Assistant Health Director, is responsible for managing the community health and clinic operations at multiple sites through direct and indirect oversight, collaboration by providing open communication and the leadership required to head the complex, integrated, community and clinical operations that ensuring quality, standards of care and accreditation are maintained. The position is responsible for maintaining standardized operations in areas where service delivery is to be the same i.e. clinical care, home visit care, by following established policies and procedures, development of training and staffing and patient flow, strategic planning, equipment and space needs assessments as well as preparing and monitoring the operating budget and cost centers associated with the sites. The position is responsible for grant management and grant writing. The position is responsible for promoting and maintaining high levels of customer service and patient satisfaction related to services provided at the facility. The position is responsible for performance improvement activities, contract negotiation and monitoring, presentations and
report writing as well as ensuring effective operation of the program, sites and day to day operations.
ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)
· Oversees programmatic and fiscal activities and financial management of program budgets and multiple cost centers at multiple health center sites; Munising, Newberry, Marquette and Manistique and Escanaba.
· Manages large grants and grant stipulations.
· Responds to Division Director and Board of Directors regarding tribal and grant funded services and clinic services, home visits and community health.
· Implements programs and manages projects for community population based clinical services that outreach to tribal members with diabetes, disease management, case management, home visits and policy, implement system and environmental changes that promote the healthier choices in the population.
· Manages projects, plans, implements and evaluates daily operations to promote efficient and effective care.
· Represents community and/or rural health on various task forces, meetings, committees and project team.
· Supervises and manages health care professionals at 2 or 3 Health Center sites to include clinical and community based nursing, medical, ancillary and support staff.
· Prepare letters, documents, presentations and reports that articulate complex and detailed information.
· Strategic Long Term Planning for public health, rural health, clinical care, performance improvement studies, infection control, safety, staffing and trends in home based care.
· Develops policy relative to accreditation and standards of care and Federal and State regulatory requirements.
ADDITIONAL RESPONSIBILITIES: (includes, but is not limited to, the following)
· Implements and monitors sub-contracts.
· Promotes team building and mentors staff as part of grant meetings and staff development.
· All other job related duties as assigned.
Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, Board of Directors, customers/clients, outside vendor/service providers, Federal and State grantors.
Position sedentary primarily sitting/lifting maximum of 10 pounds. Physical factors include constant use of hearing, near/color vision, typing; walking, sitting, climbing, use of smell, midrange/far vision, depth perception, field of vision, driving ; occasional standing, carrying/lifting, pushing/pulling, stooping, kneeling, reaching and manual handling and bending. Working conditions include frequent exposure to extreme cold and occasional exposure to weather, wet/humidity and noise and air quality. Potential hazards include constant computer use and occasional infectious exposure, patient/client contact and equipment use.
Education: Bachelor’s Degree in Nursing required. Master’s Degree in Public Health, Nursing Administration, Health Administration or Business Administration required.
Experience: Minimum of 7 years of experience working in an ambulatory, healthcare, public health care, or an out-patient clinic setting required of which includes a minimum of 3 years of experience working in health program management or clinical supervision; 10 years preferred.
Certification/License: Current Michigan RN Licensure required. Must have a valid driver’s license and be insurable by the Sault Tribe Insurance Department. Must comply with annual driver’s license review and insurability standards with the Sault Tribe Insurance Department. Will be required to undergo and successfully pass a background check. Must maintain a good moral character standing. Will be required to complete and pass pre-employment drug testing.
Knowledge, Skills and Abilities: Knowledge of Chronic Diseases, clinical standards of care; Knowledge of Public Health Law required. Knowledge of Home Health Care, Public Health Programming, and outpatient clinical ambulatory care required. Knowledge of Federal Health Care System, Resources and Grantors required. Knowledge of Primary, Secondary and Tertiary public health interventions preferred. Knowledge in policy and systems changes, and work with infrastructure changes preferred. Management; budget preparation and monitoring skills required. Must have grant writing skill set and be able to manage and monitor grants, and or ambulatory rural health clinics. Project management, staff supervision and policy development skills required. Nursing Assessment skills, scope of practice and critical thinking skills required. Must be able to plan, manage and evaluate multiple programs simultaneously. Must be able to communicate
complex information to Tribal Board, lay public and community. Must have excellent interpersonal skills, and be able to effectively communicate in oral and written formats, prepare and give presentations in a formal setting. Ability to handle pressure, ability to handle multiple large projects and meet deadlines. Must have organizational skills and be able to plan, prioritize, manage and handle large projects and work load to meet goals in a timely manner. Must have negotiation skills and be able to resolve conflict. Ability to collaborate with wide variety of partners within and outside the agency required. Must be able to establish and maintain effective communication with co-workers, supervisors and the general public. Must maintain confidentiality. Native American preferred.