Job Description
Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!
The Reservations Agent takes and confirms reservations for guests. Determines space availability and control space and ensure utilization of available guestrooms. Reservation clerk will check expected arrivals for three days out for any duplicate reservations, maintain files for all definite arrivals, assist in the billing of no-show reservations. Block reservations for suites to accommodate special requests, coordinate group room blocks with Sales department. Post advance deposits to correct accounts, review hotel information and availability, run confirmations and mail as assigned. Assist Director, Revenue Management with all tentative and definite paperwork for groups. Assist the Front Office with pre-registration of V.I.P.'s and local Preferred accounts.
ADDITIONAL QUALIFICATIONS:
QUALIFICATIONS:
*High School graduate or G.E.D. equivalent.
*Ability to communicate effectively with the public and other Team Members.
*Prior experience preferred.
*Read, write and speak English fluently.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test and background check required.
EOE/AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. Davidson Hospitality Group is a drug free workplace. Pre-employment drug test, background check, and job assessment required.
