Company Overview:
Bekins is a continuously growing family owned company that first started in 1975 as Bekins Appliance Service. With three locations in West Michigan, we are now nationally known as a high-end retail and service company that sells, installs, and services appliances and electronics. We exist to be the best; challenging industry norms to do what’s right, and to make a positive difference in the lives of our employees, their families, our customers, and the community. Bekins' workforce has doubled in size over the last five years and we continue to look to hire the best.
Position Summary:
The new Sales Assistant will be experienced in handling a wide range of administrative tasks and will be a highly inventive team player, comfortable working in a dynamic environment, and happy to work with internal and external customers. The Assistant will have strong written and verbal communication, administrative and organizational skills. This individual will excel in a company that provides award-winning customer service through holding employees to a high level of performance and accountability.
Responsibilities:
- Be an expert in our company’s point of sales computer system
- Complete a variety of tasks in general administration, routing and scheduling, processing paperwork, service administration, customer communication and follow-up, parts and warranty, and safety.
- Type reports and emails, search invoices, edit documents, count inventory, process transfers, and sort and file paperwork
- Perform customer service duties at the receptionist desk – answer phones, greet customers
- Handle matters efficiently and dedicatedly, follow-through on projects to successful completion
- Learn and follow company policies and procedures
- Be organized, efficient, professional and friendly
- Handle customer concerns and questions appropriately
- Ability to work 40 hours per week (this is one day off during the week and working every Saturday)
Qualifications:
- Experience in clerical or administrative support positions
- Proficient in Microsoft Office, including Outlook, Word and Excel
- Able to navigate detailed computer software programs with ease
- Excellent customer service skills
- Excellent attention to detail; professional
- A friendly personality with a desire to help all of our clientele
- Able to communicate clearly, appropriately, and concisely in verbal and written formats
Benefits Include:
- Insurance (health, vision, dental, life) for full time Team Members
- 401k match
- Time off for major holidays
- Paid time off
- Short-term disability
- Employee discount
Bekins provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
