Job Details

JOB SUMMARY

Under the general supervision of the Practice Manager and the direct oversight of the provider(s), will be responsible for assisting with patient assessment and care, maintaining appropriate documentation, maintaining the clinical areas and performing all clinical procedures.

 Strives for superior performance by consistently providing a product or service to leadership and staff that is recognized as ultimately contributing to the patient and family experience.  Recognizes and demonstrates understanding of patient and family centered care. 

JOB RELATIONSHIPS

Responsible To:                       Practice Manager

Workers Supervised:               None

Inter-Relationships:                 MMA Administration, Physician(s), Advanced Practice Provider(s), Office Staff, Patients, Internal and external customers.

PRIMARY JOB RESPONSIBILITIES

1. Complete patient assessments appropriate to chief complaint including vital signs (temperature, heart rate, respiratory rate, blood pressure) and any additional measurements as indicated by condition or age (e.g. height, weight, head circumference in children, chief complaints, allergies and other data as needed) documents findings in the medical record and alerts provider to significant abnormalities.
2. Reviews patient’s medications at each visit and documents current medications.
3. Prepares patient physically and psychologically for exams and procedures with protection, explanation and reassurance that is appropriate for patient’s age.
4. Provides patient education based on identified patient needs (re: diagnosis, procedures, contraception, home care, etc.)
5. Functions within the limits of his or her education and provider/practice policies and procedures.
6. Orders and stocks necessary clinical supplies.
7. Controls inventory use and loss by monitoring purchase and use of equipment and supplies.
8. Ensures well working equipment by routinely checking that equipment is cleaned according to manufacturer’s direction, routine maintenance is performed and quality control measures are utilized.
9. Demonstrated knowledge of sterile technique, universal precautions, etc., as the situation merits.
10. Performs laboratory tests as requested by the physician and logs for follow-up.
11. Greets patients and takes them back to the patient exam area.
12. Performs the history and physical portion of the patient exam.  Takes vital signs and other age appropriate measurements.  Assesses and records objective and subjective data concerning presenting condition(s).
13. Assists physician with procedures as directed.
14. Prepares and cleans the patient area as necessary.  Sets up equipment, cleans and facilitates room set up after a procedure is complete.
15. Administers and documents oral, IM, subcutaneous and dermal medications as physician orders.
16. Assists with patient discharge.
17. Assesses patient by phone, soliciting orders when appropriate from physician and communicates back to patient.
18. Telephones prescriptions to pharmacies, differentiating between controlled substances.
19. Maintains supplies and stock medications needed for daily operations.
20. Ensures patient consent forms are completed for procedures that require them.
21. Demonstrates professional conduct and communicates in a professional manner with patients, physicians, office employees and other hospital personnel.
22. Ensures sample medications are logged in and out according to policy.
23. Establishes and maintains patient medical record in accordance with the established EMR system.

1. Records patient information, including patient assessment data appropriately in designated area of EMR chart.
2. Documents patient quality and value based program information in the EMR as directed.

24. Maintains confidentiality of patient information and ensures patient’s right to privacy.
25. Adheres to and contributes to the development of policies and procedures.
26. Assists in maintaining a clean and safe environment for patients and co-workers.
27.  Assists in identifying areas of concern regarding clinical aspects of department, recommends solutions, and/or takes necessary action to resolve them.
28. Demonstrates flexibility in response to unexpected changes in work volume, staffing and     scheduling.
29. Performs other duties as assigned by Practice Manager or Provider.
30. Demonstrates job related aspects of patient safety to assure a safe environment, safe and    effective use of equipment and technology, and decreased risk of potential adverse patient  occurrences.
31. Demonstrates job related aspects of patient safety to assure a safe environment, safe and        effective use of equipment and technology and decreased risk of potential adverse patient occurrences.
32. Demonstrates knowledge of and supports hospital mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality statements, corporate compliance plan, customer service standards, and the code of ethical behavior.

DEPARTMENTAL AND ADDITIONAL JOB RESPONSIBILITIES

1. Other duties as assigned