GENERAL SUMMARY:
The registrar position exisits in two high volume, fast paced outpatient physical and occupational therapy clinics within close proximity of the Troy campus. The registrar interacts daily with patients, physicians and insurnace providers. The registrar answers incoming phone calls, registers patients, schedules patients in a multiple appointment series, verifies insurance coverage, obtains authorizations, assists in maintaining statistics, inventory and other office functions as necessary. The registrar will put together new patient charts, fax and follow up on outstanding plans of care and scan patient documentation into the patients Epic chart. Performs daily charge count and entry, collects patient copays and outstanding balances and monitors effective chart discharge. Provides patients with cost estimates. Demonstrates excellent customer service and ability to work collaboratively with clerical, clincal and techincal members of the team.
STANDARD QUALIFICATIONS
- Education / Training: * High school diploma or equivalent required.
- Work Experience: * 1 year experience in a customer service role or health care industry.
- Medical terminology and ICD10 coding experience.
- Windows/MSoffice literate, knowledge if insurance requirements for authorization andreimbursement.
- Ability to clearly and effectively communicatewith all constituents and possess strong organization skills.
- Must demonstrate excellent customer focus,flexibility, ability to plan, prioritize and set goals.
- Must demonstrate ability to work in a teamenvironment and the ability to communicate effectively.
- Must have experience with Epic, One Contact,Web Denis. Prefer previous patient registration experience.
Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
