WELCOME TO SHERWIN-WILLIAMS
Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. We'll give you the space to share your strengths and we want you to show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show!
Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
This position is responsible for supporting the sales efforts at a Sherwin-Williams floorcovering store, servicing wholesale customers. It will determine customers' needs, resolve product knowledge questions, present appropriate products and services, and refer potential wholesale leads to the sales reps and store staff. The position will process orders, schedule/coordinate installations with installers and customers, check installers' orders for accuracy before material leaves store, ensure sales transactions are completed accurately, maintain floorcovering inventory levels, and establish and maintain accurate customer work order files. The role will also communicate customer complaints to the branch manager for a quick and accurate resolution to ensure customers' quality and service expectations are exceeded.
BASIC QUALIFICATIONS:
* Must be at least 18 years of age.
* Must be legally authorized to work in country of employment without sponsorship for employment visa status.
* Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs.
* Must be able to operate a computer and communicate via the telephone.
MINIMUM QUALIFICATIONS:
* High school diploma or comparable certification (e.g. GED).
PREFERRED QUALIFICATIONS:
* Prior warehouse, customer service or retail experience.
* Customer service skills, including problem solving and handling customer complaints.
* Good written and verbal communication skills, with the ability to interact with all levels of management, installation subcontractors and wholesale customers.
Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Primary Location: United States-Michigan-LIVONIA
Work Locations: USA MI Livonia Floorcovering 701390
12256 Hubbard Avenue
Livonia 48150
Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.VEVRAA Federal Contractor requesting priority referral of protected veterans.