Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 7,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.
Headquartered in Atlanta, Georgia, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
Responsibilities
We are the largest provider of mobile automation worldwide and want to further expand our leadership position
We have the speed and short decision-making paths of a start-up, but the financial security, sales & service networks and the standing of a large corporation
Our products are the solution to our customers needs which are seamlessly integrated in complex environments, delivering uptime and confidence to our customers
We develop technologies supporting industry with state of the art robotic solutions
Tasks:
Creation and verification of text-based modular product documentation for automation products for internal knowledge preservation and sharing among a global audience
Responsible to ensure the documentation meets KION quality standards and is legally compliant
Obtain a deep understanding of software products and services to translate complex information into simple, polished and engaging content
Relief knowledge experts by creating product, workflow and other high-quality content within scope, cost and timelines
Collaborative set up and maintenance of data management systems and tools (KMA TW team) to establish a common way of working
Active Engagement in process and content improvement within a fast growing and changing environment
Qualifications
Degree in relevant (technical) field
Profound background in automation or related products or engineering disciplines (SW, electrical, mechanical, and other) to understand product lifecycle & subject matter
Experience in project management is a big advantage as the roles requires excellent self-management in line with product lifecycle
Experience working with digital tools to acquire, store and share content
Superior skills to communicate and collaborate with diverse internal stakeholders for product information acquisition and verification
Superior skills to translate tech speak to human, verbally and in writing
Attitude to share knowledge with an open-minded and passionate approach to learning
Language skills: fluency in English, additional languages are an advantage
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
