By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Job Description:
At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You'll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding.
About this Role
As a Phlebotomist/Driver, you'll use your compassion and customer service skill to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist, watch this short video:
Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused
To best meet the needs of our donors and community, Phlebotomist/Drivers work a variable schedule including early mornings, late nights, weekends and holidays
May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support.
Will have frequent external customer (donor and sponsor) contact.
Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience.
As integral link between donors and Red Cross, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include theability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.
This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle sticks.
High school diploma or equivalent required.
Medical assistant or phlebotomy training preferred. Documented satisfactory performance as Collections Technician II or theequivalent experienceis required.
Customer service experience, effective verbal communication and public relations skills are required.
A current valid driver's license and good driving record is required. Previous truck and/or bus driving experience is desirable.
Collections Staff that is hired with DOT driving responsibilities will be required to pass DOT physical and related requirements and be able to possessor obtain a medical certification of at least one year duration.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment. To be considered for this position, please visit to apply.
To view the EEOC Summary of Rights, click here: Summary of Rights
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
