Check out this GREAT direct hire position for Customer Service Agents in Lansing, MI
Direct Hire
Remote work options
Pay: $14/hour
Shift:1st and 2nd shift availible
Fun, energetic, environment
Job Description:
Interact with customers to provide information and to process inquiries about accounts, products and services.
Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocols
Respond to and process inbound calls, real-time chat communications, emails and make outgoing calls
Communicate special marketing offers to VIP customers
Provide timely feedback to company regarding service failures or customer concerns
Maintain customer confidentiality
Adopt and promote company values
Remain current on all new developments and procedures regarding department and company protocols.
Work according to set goals and targets
Have fun!
