Dematic is an intralogistics innovator that designs, builds and supports intelligent, automated solutions for manufacturing, warehouse and distribution environments for customers that are powering the future of commerce. With engineering centers, manufacturing facilities and service centers located in more than 25 countries, Dematics global network of 8,000 employees have helped achieve more than 6,000 worldwide customer installations for some of the worlds leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, a global leader in industrial trucks, supply chain solutions and related services, and a leading provider of warehouse automation.
Responsibilities
Responsibilities:
Commissioning of Automatic Guided Vehicles and Systems at customer sites
Training customer personnel on operation and maintenance of vehicles and systems
Field documentation, including site/vehicle issue logs, daily site reports, etc
Job site checkout of vehicle and system
Generating software and map backups and changes
Troubleshooting vehicles and systems
In-house technical support and vehicle testing
Providing support to existing customers
This position may include any other duties assigned by the Company
Travel:
85-90%
Qualifications
Experience/Degree Preferred:
Minimum 2-year degree in Electronics or equivalent training
Minimum2 years AGV Experience
Minimum 2 years Customer Service Experience
Experience/Skills Preferred:
Troubleshooting
Software & hardware experience
Auto CAD experience
Ability to work well within a team environment
Good verbal and written communication skills
Organization skills
Detailed-oriented
Quality-oriented
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
Please see job description for required skills.
