System Administrator
CTI and Associates, Inc. - Novi, MI
CTI and Associates, Inc. (CTI) is a provider of geotechnical and environmental consulting, engineering, remediation and construction services to federal, state, municipal and commercial clients across the United States. Our 40 years of proven performance is a testament to CTI’s ability to understand the complex issues facing our clients - and to hire and retain some of the finest talent in the industry.
Primary Responsibilities:
- Manage all aspects of Microsoft 365 applications
- Administer and monitor email and data security, and take action as required
- Manage cloud-base file server, Microsoft 365 data backup, Laptop backup, Patch Management, Antivirus application
- Monitor and maintain network devices and connectivity
- Monitor and perform updates on Microsoft Windows servers
- Monitor and maintain on-premises VoIP system
- Respond to IT issues, hardware maintenance, software, networking, etc.
- Assist with implementation and support of new software and features
- Provide HelpDesk and technical support either by phone, remote access, or site visits
- Set up accounts, laptops, mobile phones for new users and employees
- Manage corporate mobile devices
- Consult and work with vendors to integrate and update company technology
- Ensure system optimization for all technology resources
- Troubleshoot, support, and repair when IT equipment or networks malfunction
- Maintains records of hardware and software inventory
Other Responsibilities:
- Document and provide user instructions to employees
- Provides training, and orientation for employees
- Create procedures and controls to support internal processes
- Procure hardware and software within IT budget
IT Skills and Qualifications
- Bachelor's Degree in Computer Science or a Related Field, Knowledge of Computers and Networks
- Minimum 2 years’ experience in an information technology role
- Experience with remote HelpDesk support
- Experience with Microsoft Windows network and server management
- Powershell scripts to automate tasks
- MCSA, MCSE, CompTIA A+, CompTIA Net+ certification, or other related IT professional certification preferred
- Stays updated with new technology
- Interpersonal communication, attention to Detail, ability to work under pressure, ability to meet goals, patience.
- Excellent written and verbal communication skills
Additional Requirements:
- CTI is a Drug-Free Workplace - Must pass pre-hire drug screen.
- Must possess valid driver's license.
- Must be able to physically navigate construction sites.
- Must be able to lift and carry up to 40 pounds.
CTI is an Equal Opportunity Employer (EOE). Veterans Welcome!
"All qualified applicants will receive consideration for employment without regard to age, race, sex, sexual orientation, gender identity, color, religion, national origin, protected veteran status, or on the basis of disability."
"All qualified applicants will receive consideration for employment without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, protected veteran status, or on the basis of disability."
