General Summary:
TheDirector of Emergency Nursing is a registered professional nurse who providesleadership and management to the emergency department through the applicationof advanced competencies in communication; job knowledge, professionalism andbusiness skills. He/she provides clinical and business direction to thedepartment of Emergency Services through the development and implementation ofnew programs, manages department operations and staff to achieve growth,customer satisfaction and financial objectives. This leader is a member of thechief nursing officer's administrative team and may serve as her/his designeefor assigned responsibilities. He/she demonstrates own leadership toeffectively partner with nursing leadership, hospital leadership, medical staffand other departments to create a center of excellence for emergency serviceand to meet or exceed the hospital's mission, vision and goals. This leaderadministers to two or more cost centers with over 50 FTEs.
Areas ofResponsibility:
Undergeneral direction, maintains 24 hour responsibility and accountability forproviding leadership and management of the emergency center which promotesquality care, cost effective use of resources and professional growth fornursing staff.
Essential Duties:
1.Providesdirection and leadership to achieve the division's short and long-term goalsand outcomes.
2.Developsand achieves annual Division goals that support the Mission and Vision. Updatesnursing strategic plan progress quarterly with written plan for improvingtargets not being achieved.
3.Managesthe Human Resources of the departments to ensure the achievement of Goals includingemployee satisfaction, staff retention, culture of safety and performance whileoptimizing resource consumption.
4.Overseeshiring, training, evaluation and engagement of staff members, ensuring PatientExperience behaviors are demonstrated always.
5.Developsstaffing patterns for the emergency department according to national benchmarksand productivity analyses.
6.Demonstratesleadership skills, consistent with system Mission and Vision to select, train,develop, empower, coach, delegate work assignments, and evaluate performance.
7.Reflectsa team-oriented approach
8.Strivesfor excellence
9.Treatspatients, families, and co-workers with compassionate, extraordinary care everyday
10. Supports andcontributes towards the BH Just Culture Environment:
11. Encourage employees toreport safety and quality concerns and encourage their participation inredesigning systems and processes to minimize the risks of errors fromhappening.
12. Just Culture is aboutcreating an environment where employees are encouraged to do the right thing,including reporting safety and quality concerns, so that we do not compromiseour values in pursuit of our mission.
13. Exhibits excellentcustomer service skills and behaviors toward internal and external customersand co-workers. Promotes positive public relations with patients/residents,family members, guests, and others.
14. Supports and adheresto all Beaumont Health's customer service, service excellence, and performancestandards. Supports and participates with all required compliance standardsthat may be department specific and/or identified by the organizationsincluding in-service training, acceptable attendance, uniform and dress code.
15. Adheres to HIPAArequirements and maintains confidentiality of all data, includingpatient/resident, employee and operations information.
16. Supports andparticipates in a collaborative team-oriented environment - cooperates andworks together with all co workers, plans and completes job duties, usesappropriate communications in sensitive and emotional situations and follows upas appropriate regarding reported complaints, problems and concerns.
17. Supports, cooperateswith and demonstrates safe work practices and attitudes, follows safety rules -including universal precautions - reports and prevents/corrects unsafeconditions and behaviors, and participates in organizational and departmentalsafety programs.
18. Completes all requiredcompliance standards that may be department specific and/or identified by theorganization.
19. Maintains currentlicensure, registration and/or certification, as applicable, at all times.
StandardQualifications:
1.Supportsthe Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment throughactive involvement in the performance improvement process.
2.Exhibitsexcellent customer service skills and behaviors toward internal and externalcustomers and co-workers. Promotespositive public relations with patients/residents, family members, guests, andothers.
3.Supportsand adheres to all Beaumont Health's customer service, service excellence, andperformance standards. Supports and participates with all required compliancestandards that may be department specific and/or identified by theorganizations including in-service training, acceptable attendance, uniform anddress code.
4.Adheresto HIPAA requirements and maintains confidentiality of all data, includingpatient/resident, employee and operations information.
5.Supportsand participates in a collaborative team-oriented environment - cooperates andworks together with all co-workers, plans and completes job duties, usesappropriate communications in sensitive and emotional situations and follows upas appropriate regarding reported complaints, problems and concerns.
6.Supports,cooperates with and demonstrates safe work practices and attitudes, followssafety rules - including universal precautions - reports and prevents/correctsunsafe conditions and behaviors, and participates in organizational anddepartmental safety programs.
7.Completesall required compliance standards that may be department specific and/oridentified by the organization.
8.Maintainscurrent licensure, registration and/or certification, as applicable, at alltimes.
To perform this job successfully, anindividual must be able to perform each essential duty satisfactorily. The requirements listed below arerepresentative of the knowledge, skill and/or ability required. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential duties.
Education / Training: Master's Degree in Nursing orother administrative field (MSA, MBA, etc.) Will consider candidates within 6months of completing their Master's. Must have BSN degree.
Work Experience:LicensedRegistered Nurse in good standing. Emergency nursing experience preferred. Progressivenursing leadership experience of at least 5 years.
Certification, Licensure, Registration: State of Michigan Registered Nursing License. Must havecurrent AHA Basic Life Support certification. Must achieve Leadershipcertification (eg. NE-BC, CENP) within 2 years of hire.
