Job Title: Program Manager - OE Americas SLI Programs
Position Location: Plymouth, Michigan
Lead the execution of a portfolio of SLI Pb-Acid battery launch programs in the Power Solutions Original Equipment Americas. Programs to include new product launch, continuous improvement, and manufacturing site certification to VDA standard.
Successful candidate will demonstrate a comfort level working in a matrix organization, support a variety of customer account teams, and simultaneously manage multiple projects.
Leadership of the Simultaneous Development Team. Represent team in a professional manner to the customer and JCI management while demonstrating ownership of the program and its deliverables. Ability to motivate the SDT to meet commitments and hold team accountable.
For new product and process launches, including changes, follows and manages program to PLUS deliverables and drives accountability for functional deliverables from the respective participants
Work with Executive Leadership and Functional Managers to ensure that proper staffing is maintained.
Program planning in all regards, including establishing and managing timeline, facilitating the Timing Workshop, contract review, maintaining and updating the Statement of Work (SOW) and/or customer project scope (Customer Statement Of Work, as may be required), Financial review, Supplier Statement of Work (SSOW), review and obtain approval of specifications and product requirements of all types. Schedule and facilitate the standard recurring working level meetings for the Simultaneous Development Team (SDT).
Develop fully detailed baseline Statement of Work (SOW) complete with Sponsor approval, and manage scope, timing, or financial changes to ensure stakeholder approval of any changes and manages to meet to meet original or new Cost/Time/Product/Quality targets
Develop baseline program timeline and maintain project schedule ensuring the program achieves customer milestones, internal deliverables, engineering deadlines and plant start-up
Manage Customer Relationship to ensure successful program execution and full customer satisfaction. Foster effective customer relationship to maintain JCI and personal credibility. Recognized by customer as key contact. Manage team to insure prompt response to customer inquiries.
Manage the SDT and coordinate communication and deliverables between and within functional areas (e.g. engineering/manufacturing, engineering/sales) as required by the project(s).
Maintain the Simultaneous Development Team (SDT) morale and esprit de corps. Facilitate the success of all team members. Resolve conflicts and differences between team members and departments. Clarify roles and responsibilities when necessary to ensure the smooth running of the team. Facilitate and encourage positive relations between departments and team members, and be the role model of that relationship
Provide performance review feedback for Simultaneous Development Team (SDT) members to functional leads. Central communication point for the SDT.
Support prototype builds and delivery to meet customer expectations. Ensure all change activity is appropriately managed to allow this to happen. Drive the appropriate cadence for engineering program meetings to support deliverable completion, on time.
Fully develop program financials including all product financial indicators such as manufacturing costs, customer pricing, and contribution margins as well as all capital investments required. Report program status to Leadership (internal and customer) for risk assessment. Work with Finance to manage and report on Financial Roadmap to achieve JCI financial commitments. Maintain and follow up on financial open issues, internal and external, to meet financial hurdle rates. Drives SDT to meet financial commitment through closure of open issues and design to target.
Full Responsibility for Finance and Launch execution results
Conduct Program Reviews and Phase Exit / Gate Reviews on a regular basis, ensure participation by relevant sponsor and stakeholders, report summary program status on monthly basis and ensure program documentation using PLUS templates (e.g. Project File, SOW, Timeline, PLUS deliverables)
Ensures that suppliers are prepared for launch via Supplier Advanced Quality Planning procedure and by working closely with the Advanced Quality Engineer
Develop, in conjunction with other functional areas (within and across other BUs), the program cost targets (e.g. piece cost, investment, engineering budget) Enables Risk management by anticipating risks, caused by late tasks or changes, and develop contingency plans and mitigation strategies
Provides on - site support at Plant level to the local team throughout the pre-production builds and during launches. Focus on ensuring that the plant functions understand the correct level of components
Integrate and track project activities with standard PLUS and Glidepath tools to communicate status, issues, and risks to senior leadership.
Follows and manages program to PLUS deliverables and Glidepath process as applicable, and drives accountability for functional deliverables from the respective participants
Facilitates and supports the activities of the launch team on the ground to ensure that systems, equipment and monitoring programs are completed on time and in compliance with the PLUS system (JCI Plant Glide Path Launch System).
Meets 0-0-100-100-30 launch performance targets
Provide updates (typically monthly) as required and personally present program status, issues, and risks to senior leadership
Bachelor Degree or equivalent in Engineering or Business; MBA preferred.
PMP Certification or equivalent in certification or experience
At least 5 years experience in manufacturing
Managed at least one product development program through to launch including budget ownership responsibility
Customer and Supplier relationship management
Working knowledge of costing/quo
