Job Details

At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Member Services Representative at our Chesterfield branch.   

Position Purpose:   

Ensures that members are promptly and professionally served by performing a broad variety of member services functions.   

Job Duties (include but not limited to):    

• Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives   
• Opening and closing membership accounts   
• Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines   
• Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.   
• Ensures that the Credit Union's quality reputation is maintained and projected.   
• Obtains appropriate state license to sell loan protection insurances.    

Qualifications:    

• High School Graduate or equivalent required   
• Customer service experience preferred   
• Sales experience preferred   
• Knowledge of lending processes helpful Skills/Abilities:    

Skills and Abilities:   

• Good communication skills   
• Professional appearance, dress, and attitude   
• Good math skills   
• Able to operate related computer applications and basic business equipment   
• Good typing skills    

Benefits:   

• Vacation and Paid Time Off   
• Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available   
• Paid Tuition to $5000 per year   
• Bereavement Pay   
• Holiday pay at 8 hours per observed holiday   
• 401k up to 3% match and 5% Profit Share    

 EOE M/F/Disability/Veteran