COMPANY OVERVIEW Calling the adventurers ready to join a company that's pushing the limits of nanotechnology to keep the digital revolution rolling. At KLA, we're making technology advancements that are bigger and tinier than the world has ever seen.
Who are we* We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer* GROUP/DIVISION The Global Service Support Organization (GSS) team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The GSS organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts. RESPONSIBILITIES KLA Ann Arbor seeks an organized professional for the role of Spares Product Planner to be responsible for spare parts planning during the product life cycle. This person will functionally support the service organization and one or more product families. The planner will work closely with Sales/Marketing, procurement and engineering to track installed base growth, manage global inventory levels and the overall spares business for their product line. The product planner will also be looking for ways to optimize the spares stocking strategy and be working with the supply chain team and manufacturing to find opportunities for inventory reductions while maintaining customer satisfaction. The role of Product Planner will entail working on sophisticated issues where analysis of situations or data requires an evaluation of variable factors. * Maintain strong communication path with PSO (Product Support Organization) ensuring cross-functional knowledge transfer allowing to execute and drive the best support plan for global customers * Be a single point of contact for assigned product lines to drive spares support for our Global customers * Identify and drive continuous improvements with buyer/factory on critical parts * Ensure that established fill rate performance targets and inventory or service commitments are incorporated into the global spares plan. * Coordinate and report out fill rate performance v. fill rate targets and planned vs. inventory * Take action to address current and future issues impacting fill rate performance and Spares Inventory cost * Utilize NPL tools to perform tasks related to establishing and sourcing spare parts in support of NPL. Engage with cross functional groups as representative of Spares Planning early in the product like cycle, track and lead activities impacting spares planning and execution. * Participates in development of predictive analytics to improve service planning operations and executive decision-making around spare parts. * Uses statistical concepts and theories to analyze and collect data. Performs statistical analysis on business data to validate and quantify trends or patterns identified by business analysts. Supports predictive models for data analysis. * Implement improvements to reduce costs or inventory while maintaining fill rate performance * Strong communication and presentation skills * Be focused on continuous process and results improvements * Creative, innovative and inventive, with a passion for speed, agility, simplification and proactive action EQUAL EMPLOYMENT OPPORTUNITY KLA is an Equal Opportunity Employer. Applicants will be considered for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristics protected by applicable law.
Employer's Job# 123995
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