Territory Supervisor(TS)

You will be servicing various Hallmark departments within stores; you will not be working in a Hallmark store.

TheTerritorySupervisor (TS) is a part-timepositionwhichisresponsibleforsupervising a group of RetailMerchandiserswithin a specific geography. RetailMerchandisersmaintaincarddepartments and outpostsfor both every day and seasonalproducts. In addition,theyparticipateininstallationactivitieswhich include buildingHallmarkfixtures,movingcarddepartments,installingnewstores,storerelocations, and carddepartmentremodels.

Toview the Supervisor CareerProfilevideo:ClickHere

Thisis your opportunity to represent the world’s best-knowngreetingcard brand and developretailerrelationshipsin your community.Hallmark provides paidtraining,paidtraveltime and mileage reimbursement between stores and access to a variety of corporate discounts.

RESPONSIBILITIES

1. Supervise/Manage Service:
   • Supervise a team of on average, 5 to 10RetailMerchandisers,ensuringwellmaintainedcarddepartments and timelyexecution of everyday and seasonalprograms
   • Document and manage performance with manager feedback and input
   • Handleretailerconcerns, retail executionissues and retailmerchandiserperformance issues by workingwithstoremanagement,retail merchandisers and/or your manager
   • Work istypically Monday throughFridayduringday/earlyeveninghours
   • Weekendworkmay be requiredduringmajor holiday periods 
2. Department Remodels and Resets:
   • Prepare,direct and follow-up on minorinstallationwhichinvolveresettingproduct,buildingfixtures and merchandisingproduct
   • Lead or participateinmajorinstallations when business exceptions requireadditionalsupport
     • Major installations could involvemoving the carddepartment,buildingfixtures and merchandisingproduct

A TERRITORYSUPERVISOR MUST BE A STRONG:

• Leaderwhocaninspire,empower and inform your team
• People manager whocangiveconstructivefeedback,coaching and support
• Decisionmakerwhocanworkindependently and directyourteamaccordinglywithminimalsupervisionfrom your manager
• Problemsolverwhocanresolveconflicts at store level and within your team

A TERRITORYSUPERVISOR MUST DEMONSTRATE THEABILITYTO:

• Motivate a group of individualsinperson and from a distance
• Followthrough on commitments
• Lead by examplein the implementation of companybestpractices
• Be a changechampionwho can effectivelymanage change and leadothersthroughchange
• Delegate when necessary
• Identify, analyze and solveproblems
• Beorganized,manage time well and perform administrative tasks
• Buildstrongcustomerrelationships

PHYSICALREQUIREMENTS - All Positions

Thisis a physicallydemanding job that requires a highlevel of energy and a sense of urgency. Youwill be working on the sellingfloor as well as inbackstockrooms.Youmust be able to consistentlypush,pull,lift, and carrycartons,merchandise and displayfixtures up to 30 pounds throughout the work day and up to 50pounds on occasion.Youwillalso be required to stoop,squat,walk, and standthroughoutyourwork day, and you may be required to climbstairs and stepladders.

REQUIREMENTS - All Positions

• Access to a Wi-Finetwork and the internet
• Able to operatehand-heldtechnologyprovided to open and readdocuments and interpretinformation
• Flexibility to work a changingworkschedule that mayinclude an occasionalevening or weekend
• Reliabletransportation to report to assignedlocationsasscheduled
• Eligible to workin the UnitedStates
• Able to read,understand and communicateinEnglish
• Atleast18 years of age
• HighSchoolDiploma/GED or equivalent
• May be required to work the weekbefore and the week after majorholidays