Customer Service Representative (WD30096305162)
What you will do Do you have customer service experience and enjoy working with other people?
Are you interested in helping customers find the best solution?
If so, this role could be a great fit.
This position will provide customer service and support, by promoting full line product representation. You will interact with other internal departments to resolve inquiries and processing orders in an accurate and timely manner.
How you will do it - Responding to all telephone, email, mail and fax inquiries to provide information concerning product pricing, order/delivery, credit, complaints, etc.
- Informing customers of, and enforcing, all Sales/Marketing policies and procedures.
- Communicating and promoting special sales and promotional programs to customers.
- Quoting custom products
- Using existing computer systems to edit, enter and approve all orders received.
- Providing necessary administrative support to effectively process orders through shipments to customers.
- Other duties as assigned.
Qualifications
What we look for
Required - High School Diploma (Associates or Bachelor's Degree preferred).
- 3 years of Customer Service experience.
- Ability to type 40 wpm.
- Proficient in Word, Excel, and Outlook.
- Excellent communication, telephone etiquette, and organizational skills.
Preferred *Oracle experience a plus.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view
EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit .
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
