Mercantile Bank of Michigan is seeking an outgoing and service-oriented Teller to join our team at our West Branch, MI branch. Can you act as a positive face of our company? Do you like to meet new people? Do you truly care about providing the best service possible for our customers? If you thrive in a fast-paced environment and are looking to build your career in the banking industry, then this might be the opportunity that you've been looking for!
This Teller position offers a competitive starting pay of $15.00/hr along with a benefits package that includes vacation and sick time, tuition reimbursement, a 401(k) plan, and stellar banking perks! If that sounds like the financial career in customer service that you've always dreamed of, apply today!
THE MERCANTILE BANK OF MICHIGAN BANK STORY
Founded in 1997 with the firm belief that our customers, employees, and communities are best served by financial institutions with local ties, we have a strong and extensive commercial and retail banking presence in Michigan. We work together to solve problems and are leaders in the industry when it comes to innovative products. As a community bank, we are able to offer products that are tailored to meet the unique needs of our local customers.
We hire people that are able to connect, listen, and deliver the best solutions to our customers and communicate with integrity every time. Our employees are actively involved in the communities we serve. We get that they spend almost as much time at work as they do at home, so they need an environment where they can thrive and reach their full potential. We get that attractive compensation and benefit plans are important. We get that feeling valued, accepted and respected is key. We are committed to attracting and retaining the best talent in the markets we serve. We are a great place to work and grow. So come see for yourself why we have been named one of "West Michigan's 101 best and brightest companies to work for."
A DAY IN THE LIFE OF A TELLER AT MERC
You cheerfully greet customers as they walk through our doors at our branch. You are the first point of contact for the majority of our customers and the first impression in the newest community we serve. Because of your friendly and service-oriented personality, building relationships with our customers comes naturally.
You stay busy as you efficiently process routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments. You also have opportunities to utilize your product knowledge and recommend financial products and to meet the current and future financial needs of our customers. During your workday, you maintain a cash drawer with all the proper controls, vouchers, receipts, security, proofs, etc., ensuring it balances at the end of each day. You also assist customers on the phone or online with basic financial transactions such as looking up account info, posting transfers, and taking loan applications in a timely, accurate, and friendly manner. You answer questions about our products and services to both existing and potential customers and are empowered to solve problems.
As an ambitious learner and team member, you eagerly take on all customer service opportunities - from the easy going to the challenging. Your service tasks include new account processing, updating customer and account information, and providing needs-based solutions for customers. You enjoy being part of a fun, supportive team, but most of all you love serving our customers and go home at the end of the day feeling great about the service you've provided them!
QUALIFICATIONS OF A TELLER AT MERC
- High school diploma or GED
- 1+ years of experience in customer service (preferably in a sales environment)
- Excellent problem solver
- Basic math and computer skills
Are you passionate about providing excellent customer service? Are you friendly and personable? Can you confidently complete tasks with uninvolved written or oral instructions? Do you have excellent communication skills? If you answered "yes," then you might just be perfect for this position!
WORK SCHEDULE
This banking position is scheduled an average of 25-28 hours Monday - Friday 8:30 am - 5:30 pm, and 2-3 Saturdays a month from 8:30 am - 12:30 pm.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you could be the next Teller at Merc, please fill out our mobile-friendly application. We look forward to meeting you!
