Crystal Careers Start Here! Now Hiring Restaurant Supervisor.
Seeking a detail oriented individual with strong hospitality leadership skills for the role of Restaurant Supervisor for both the Wild Tomato and Thistle Pub & Grille Front of House staff. This position will assist the Restaurant Management in overseeing the daily operations of restaurants and the preparation and service.
Job Duties and Responsibilities include:
- Perform frequent guest, staff and overall dining room check-ins to ensure consistent high quality of preparation and service.
- Supervise operation of bar and dining room floor to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
- Work to prevent, but resolve guests concerns if they arise in a professional and proactive manner.
- Comply with all health and safety regulations.
- Participate in associate scheduling and labor control for the front of house.
- Responsible for ongoing support and new hire front of house training programs.
- Supervise bar operation during service and monitor bar area.
- Responsible for the front of house cleanliness and sanitation through staff section responsibilities.
- Ensures guests enjoys and staff deliver a superior dining experience.
- Assist staff with daily check outs and tip reporting.
Competencies:
- Minimum of 2 years of prior food and beverage supervision experience is required.
- Certification in TIPS or TAM preferred.
- Proficient in Aloha, SMS and POS Systems.
- Proficient in Microsoft Office Suite applications (Excel, Word, Access, Outlook, Power Point) and Microsoft Publisher.
- Clear and concise verbal communication skills.
Education:
- AA/AS degree preferred preferably in Hospitality Management or equivalent work experience.
- Combination of hospitality experience and education acceptable.
Physical & Other Requirements:
- Ability to lift up to 30 lbs.
- Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read technical information.
- Ability to work in a fast paced environment.
- Evenings, weekends and holidays are a regular part of the schedule.
- Must have excellent attendance and conduct record for consideration.
- Pre-Employment background check, survey and reference checks required.
- Non-smoking candidates preferred.
