Motorola Solutions is there for our customers when everything is on the line. In extreme moments - when a hurricane lands or when a fire breaks out. And in everyday moments - when a package arrives just in time for the holiday or when a child doesn't miss the school bus home.
We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.Department OverviewThe Cloud and Network Provisioning Service team is the team that delivers cloud solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, Mobile Data Computing, Situational Awareness, and 911 Call Handling among other offerings.Job Description
The Cloud and Network Provisioning Service team delivers solutions to the public safety sector both on premise and in the cloud. We are committed to providing technology and tools which will allow customers to focus on their mission enabling them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Data Analytics, and Command Central.
Coordinates and implements customer installation activities in a time-sensitive manner
Ensures customer delivered systems are fully functional and available for software deployment
Troubleshoots system issues, network issues, and infrastructure problems
Experience as a System Administrator and working knowledge of the following:
Knowledge of Microsoft Server 2016 and later
Knowledge of Linux (Flatcar and RedHat)
Knowledge of VMware, VMware ESXi hypervisor, managing Virtual Machines
Networking Expertise: Uses tools, packet capture, traffic analysis, etc.
Knowledge or use of scrum methodology and available tools to manage project tasks (eg. Airtable, Kanban Board, LeanKit)
Understands Public Safety customer environments for product security and reliability.
Delivers solutions within the context of a defined product, standard and custom interfaces, and flexibility.
General software and IP networking skills are critical. Must be a Problem solver.
Writes Standard Operating Procedures when required.
Identifies product defects and monitors resolution from engineering to customer acceptance.
Complies with corporate requirements and training.
Tracks billable hours for project work completed.
Bachelor's degree preferred
8+ years of experience in Enterprise, Public Safety or government Systems Deployment - preferred
Experience in at least one of the following is required: Systems Integration, System Test, System Support, Information Technology., Public Safety experience preferred
Proficiency in Windows Server 2016 or newer, Linux Flatcar / RedHat
Must be a self motivated team player
Must have excellent communication skills
Must have Video Management System experience
Must have Radio management experience
Should have general networking knowledge and ability to debug TCP, UDP connections
Knowledge of packet capture tools
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
At least 5+ years of experience in Enterprise, Public Safety or government Systems Deployment
Experience in at least one of the following is required:
Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.
Travel RequirementsUnder 25%Relocation ProvidedNonePosition TypeExperiencedReferral Payment PlanYes
Incentive Bonus Plans
Medical, Dental, VisionbenefitseffectiveDay 1
401K with Company Match and Day 1 vesting
9 Paid Holidays
GenerousPaidTime Off Packages
Employee Stock Purchase Plan
PaidParental & Family Leave
Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.