Be a Team Leader: Supervises the team within all prepared foods departments (for example, cafC), rotisserie, and prepared foods) by facilitating
rotations through different fresh areas and managing members' needs to deliver on the business plan and contribute to the overall success of your
club; communicating the goals of the department; executing company programs; adhering to policies and being an advocate for the member, the
associate, and the company.
Be an Expert: Maintains an in-depth knowledge of business on the floor and backroom operations by ensuring the prepared foods area meets
company and regulatory standards for quality, inventory, production, sanitation, equipment usage, safety, and compliance. Manages seasonality in
terms of production; understanding new products, recipes, processes, and production specifications; prioritizing time between areas. Collaborates
with associates and third parties; ensuring the team has resources to do their job effectively; sharing knowledge and training the team.
Be a Techie: Leverages digital tools to plan for and drive sales, improve the shopping experience, and elevate associate engagement. Utilizes hand
held technology to make immediate business decisions related to production, training, and product quality; and adopting new tools and encouraging
others to use them.
Be an Owner: Drives the business results, ensuring commitment to operational excellence, planning for profitability, maintaining a neat, clean, and
safe work area in the prepared foods area; ensuring appropriate staffing levels and accurate audit and compliance standards; producing and
displaying merchandise according to the merchandise layout plan; engaging with other departments and third-party business partners (for example,
maintenance personnel, suppliers, equipment vendors) to ensure operational continuity.
Be a Talent Ambassador: Teaches and trains the team by identifying training needs; providing and developing necessary skills to deliver high quality
products to the members; encouraging career growth for team members; and sourcing new talent internally and externally to work on the team.
Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers,
and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and
addressing improvement opportunities.
Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding,
and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy;
and assisting management with correcting ethical and compliance issues and problems.
Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities;
coordinating and executing work assignments; providing advice, feedback, and support to ensure timelines and work quality are achieved; and
modeling and helping others with how to adapt to change or new challenges.
