CRM Administrator - 12634
DESCRIPTION/RESPONSIBILITIES:
Responsibilities
Dematic is currently searching for a CRM (Salesforce) Administrator to join our growing Information Technology team in any of our Dematic Regional Offices. This position reports directly to the CRM Manager, and will assist in managing Dematic’s Customer Service Management, Salesforce.
This role will collaborate with key Dematic business functions and other IT leaders to deliver the business objectives and contributing to operational excellence.
* Serve as primary administrator for the Salesforce environment.
* Architect and implement creative solutions to business problems by leveraging out-of-the-box NetSuite functionality, customizations, scripting, and workflows.
* Partner with Dematic Leadership to create enhancements and modifications to the Salesforce platform configuration to meet the needs of Dematic’s growing organization.
* Configure and maintain custom objects, record types, fields, page layouts, formulas, data validation rules, process, flows, custom workflows, approval processes, installed packages, etc. within Salesforce.com.
* Create and maintain system documentation and Salesforce policies/procedures
* Model our Values of Integrity, Collaboration, Courage, and Excellence.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
