At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We are currently seeking motivated candidates for a Full Time Member Services Representative at our Fenton branch. Â
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Position Purpose: Â Â
Ensures that members are promptly and professionally served by performing a broad variety of member services functions. Â
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Job Duties (include but not limited to): Â Â Â
- Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives Â
- Opening and closing membership accounts Â
- Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines Â
- Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods. Â
- Ensures that the Credit Union's quality reputation is maintained and projected. Â
- Obtains appropriate state license to sell loan protection insurances. Â Â
Qualifications: Â Â Â
- High School Graduate or equivalent required Â
- Customer service experience preferred Â
- Sales experience preferred Â
- Knowledge of lending processes helpful Skills/Abilities: Â Â
Skills and Abilities:Â Â Â
- Good communication skills Â
- Professional appearance, dress, and attitude Â
- Good math skills Â
- Able to operate related computer applications and basic business equipment Â
- Good typing skills  Â
Benefits:Â Â Â
- Vacation and Paid Time Off Â
- Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available Â
- Paid Tuition to $5000 per year Â
- Bereavement Pay Â
- Holiday pay at 8 hours per observed holiday Â
- 401k up to 3% match and 5% Profit Share  Â
EOE M/F/Disability/Veteran Â
EOE M/F/Disability/Veteran