Job Details

The person in this role is responsible for providing cleaning and interior maintenance of a private estate in the greater Grand Rapids area, as well as assisting with providing exemplary hospitality service to the Principals and their guests. 

This is a full-time opportunity with a comprehensive benefits package.

DUTIES & RESPONSIBILITIES:

• Assist with cleaning, vacuuming, dusting floors, ceilings, furnishings, hallways, fixtures, bathrooms, mirrors, and emptying trash containers.
• Launder, iron, fold, and put away clothing and linens.
• Assist with interior window and screen cleaning.
• Scrub and polish floors.
• Clean and organize drawers, cabinets, and cupboards.
• Change bed linens and towels; make beds daily or when requested.
• Assist with the inventory of household supplies and tracking related costs.
• Assist with special events/dinner parties, including preparing proper table and linen setting, conducting set-up/tear-down of buffet and beverage stations, serving guests, assisting the Executive Chef, etc.
  Ensure services are performed at the highest level of quality and hospitality.
• Efficiently communicate with other staff; attentively listen, ask questions, work well with others, and demonstrate a desire to be part of a team.
• Assist with crucial duties of other staff if they are unavailable.

REQUIREMENTS:

• Previous housekeeping and/or yacht industry experience required.
• Previous hospitality experience required.
• Training in and/or an eye for aesthetics is important.
• Excellent knowledge of household table etiquette, service, and entertaining protocol.
• Must be attentive to details to ensure the highest level of service.

ADDITIONAL REQUIREMENTS:

• Preservation of a peaceful household atmosphere is essential.
• Flexibility in schedule to meet requirements/needs.
• Must be responsible, dedicated, and dependable; neat and tidy in appearance; organized and reliable.
• Exemplify a positive attitude and demonstrate pride in service.
• The highest level of confidentiality and sensitivity to privacy must be exercised at all times.