GCH Tool Group, the world's largest manufacturer of new spare parts and components for centerless, ID, OD, double-disc and surface grinders, is seeking a full-time Inside Sales Representative for its Warren, MI, global headquarters. We are looking for a talented professional with great phone skills, technical aptitude and the ability to assist customers on grinder parts and equipment used in a wide variety of industrial applications. This is a great opportunity to grow with a solid company.
We provide our team with everything needed for success, including excellent products, excellent initial and ongoing training. The selected candidate will receive mentoring and training from other Inside Sales Representatives to understand our products and pricing. We reward hard work and success with a competitive base salary plus commission and bonus, as well as a 401(k), paid vacation and health insurance.
Job Responsibilities:
- Utilize customer input and/or specifications to help in the selection of applicable products
- Maximize and grow existing accounts to full potential
- Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts, profiling companies, building rapport, providing technical information and explanations, preparing quotations
- Identify, develop and close business at new and existing accounts
- Take and process sales orders
- Develop, deliver and follow up on accurate customer quotes in a timely manner
- Maintain a proactive schedule for contacting assigned customers
- Develop expertise in product lines and sales techniques through personal study and training opportunities
- Document all activity and customer information within the company’s database
- Technical experience and understanding of metalworking is highly desirable
Job Requirements:
- One to two years of inside sales or customer service experience, preferably with an industrial company (B2B)
- Must like cold calling
- Familiarity with machine tool parts and components is a big plus
- Ability to develop long-term relationships with clients through managing and interpreting their needs and requirements
- Excellent communication and customer service skills
- Experience with GoldMine and/or Syspro is a plus
- Adequate computer skills to complete data entry and quotations
- Expertise in persuading prospects that a product or service best satisfies their needs in terms of quality, price and delivery
- Work seamlessly with other members of the sales team and other internal departments
- Assess competitors by analyzing and summarizing competitor information and trends
- Understand and meet monthly and annual sales targets
- Able to multi-task
Salary/Benefits:
- Salary + commission + bonus
- Vision insurance
- Health insurance
- Dental insurance
- 401(k)
- Paid holidays and vacation
