SUMMARY:
This position can be remote.
The Senior Project Manager leads HEDIS business operations, SMEs, and vendors to implement solutions to complex business problems by facilitating root cause analysis and process improvement design, driving solution planning and delivery, and analyzing and controlling solutions to optimize quality outcomes for clients.
RESPONSIBILITIES/TASKS:
* Responsible for initiating, planning, executing, controlling, and closing HEDIS projects using expertise of HEDIS specifications and processes..
* Responsible for ensuring projects deliver expected value.
* Concurrently manages multiple HEDIS projects.
* Develops strategic plans for projects of high business complexity.
* Develops and maintains detailed plans and schedules, risk and issue logs, and resource allocations.
* Monitors project metrics for significant deviations in quality, cost, and/or schedule.
* Assists in establishing and improving HEDIS project management methodologies, procedures, and policies.
* Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders.
* Oversees client/customer relations to ensure that service expectations are developed and met.
* Determines cre ative solutions to strategic and operational needs to optimize client HEDIS results.
This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.
EMPLOYMENT QUALIFICATIONS:
EDUCATION:
Bachelor's degree in a related field. Master's degree in a related field is preferred. Relevant combination of education and experience may be considered in lieu of degree. Continuous learning, as defined by the Company's learning philosophy, is required. Certification or progress toward certification is highly preferred and encouraged.
EXPERIENCE:
Seven years experience is a related filed with demonstrated knowledge that provides the necessary knowledge, skills, and abilities required.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
* Excellent knowledge of HEDIS technical specifications and audit process.
* Experience managing HEDIS audit and medical record review project.
* Excellent analytical, organizational, and verbal and written communication skills.
* Ability to organize complex objectives into individual related tasks and measurable deliverables.
* Highly skilled in identifying task structures, relationships, and dependencies.
* Ability to facilitate meetings of all sizes for requirements, definition, and documentation, project planning, solution design, decision negotiations, risk and issue identification and management, and status tracking.
* Highly skilled in identifying and resolving root cause issues.
* Ability to work with minimal supervision.
* Ability to lead toward resolution by inspiring an assigned team, asking probing questions, reconciling different viewpoints, fostering consensus, and stimulating thinking in oneself and others.
* Expertise in managing one or more medium to large projects of complex dependencies and risks and project metrics for significant deviations in quality, cost, or schedule.
* Ability to lead organization change, business process improvement, and business transformation.
* Expertise in developing, publishing, and presenting executive project health reports.
* Ability to manage vendor delivery to a project.
* Ability to collaborate with client partners to improve quality outcomes and report project status.
* Proficient in MS Project, Excel, Visio, Word.
* Ability to use SharePoint and Excel, with knowledge of charting and data analysis.
WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.
The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.
We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
