SpartanNash is a value-added wholesale grocery distributor — supplying more than 2,100 independent grocery retail locations throughout the United States — as well as a grocery retailer, with more than 155 corporate supermarkets in nine states. We also serve the military community through our MDV division; in addition to offering premier fresh produce distribution and fresh food processing through Caito Foods and third-party logistics through BRT.
At SpartanNash, relationships matter, and our Corporate team takes that sentiment to heart in the way we work as one totally aligned team, support and respect each other and share the highest standards of excellence. We’re always looking for the next great idea or a new way to approach a challenge, and we collaborate and innovate to achieve our goals.
A day in the life of the Manager, Account Sales is never the same but, in this role, you will be responsible to represent the company by maintaining a close, positive and effective relationship with key growth account(s) and cultivating new business based on providing effective solutions, guidance, strategies, retailer programs and tools that foster success in company's business. Regularly audits and analyzes retailers' operations and develops plans for improved performance.
What You’ll Do:
•Act as the primary liaison between the company and the key account(s) by developing positive, strong, close and lasting customer relationships that enhance trust in the company, improve customer loyalty and longevity and ensure quick and effective communication and problem resolution.
•Engage in regular contact with customers to identify needs and provide integrated full scope solutions. Provide expertise to customers on operational and merchandising issues and recommend solutions. Ensure retailer understands all the services company provides, especially its ability to deliver quality fresh product to customers.
•Develop annual and seasonal business plan and sales & marketing strategy in alignment with company's overarching strategy to ensure attainment of revenue and profit goals.
•Create and execute sales and marketing plans specific to individual retailer, based upon consumer, category, and competitive insights that are aligned with the strategic role of the customer and focus on driving profitable growth and market share.
•Assist customers in planning for the future in terms of actively seeking buyers for customers' businesses known to be for sale, and/or guiding family succession to ensure the continuation of business.
•Increase sales by speeding up new item introduction, maximum product penetration, increasing quarterly perishable sales, capitalizing on marketing trends, selling and utilizing merchandising and marketing programs, planning and assisting retailers in special event and seasonal programs.
•Increase concentration of purchases with existing key accounts by driving top 25 plus items into plan-o-grams and using other sources of leverage to enhance sales results.
•Prepare and provide formal business reviews for individual customers on a quarterly basis, identify retailers' strengths and weaknesses, help them respond to their weaknesses and assist in the development of longer-term plans for improved performance.
•Measure the success or failure of business-building initiatives and identify opportunity gaps that can be corrected as needed to ensure growth.
Negotiate supply agreements that drive improved financials.
•Provide corporate management with updates on key account sales, programs, and services, and present new ideas to upper management to increase sales.
Sound Like You? Here’s what you’ll need:
•Bachelor's Degree (Required) Business Administration or related field; or equivalent combination of education and experience.
•Five years combined experience in sales and account management. Experience in a grocery, wholesale, or food industry environment highly preferred.
•Two Years Supervisory Experience
•Excellent ability to prioritize and self-motivate. Excellent oral and written communication skills, and interpersonal skills including a strong ability to present new ideas and persuade individuals and thrive on networking.
•Strong financial acumen and analytical skills, including evaluating possible outcomes. Strong working knowledge of products and services, and industry trends. Ability to evaluate and understand the actions and needs of customers and business, convey a positive attitude and viewpoint, and to provide business knowledge and emotional support to customers.
•Ability to travel up to 75%
SpartanNash is proud to take care of the people who take care of our business through our robust and competitive Total Rewards benefits package. !
SpartanNash is a certified Military-Friendly employer. Veterans are encouraged to apply!
Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.