| Teller - Full Time, Canadian Lakes (includes Saturdays) |
Mercantile Bank of Michigan is seeking an outgoing and service-oriented Teller to join our team at our Lowell, MI branch. Can you act as a positive face of our company? Do you like to meet new people? Do you truly care about providing the best service possible for our customers? If you thrive in a fast-paced environment and are looking to build your career in the banking industry, then this might be the opportunity that you've been looking for!
This Teller position offers a competitive starting pay of $15.00/hr along with a robust benefits package. We offer health, dental, vision, tuition reimbursement, a 401(k) plan, vacation and sick time, and more stellar banking perks! If that sounds like the financial career in customer service that you've always dreamed of, apply today!
THE MERCANTILE OF MICHIGAN BANK STORY
Mercantile Bank was started by a group of entrepreneurs who believed that banking is really about serving the needs of customers first, and that everything else will take care of itself. Since then, Merc has grown to become our state's third largest bank, and has done so by continually expanding its offerings, services, and technology to meet the needs of individuals, companies, and the corporations it serves across Michigan. One thing that hasn't changed is our commitment to our customers and community. This core principle has been at the root of our growth and will continue to influence everything we do on behalf of the customer relationships we value so deeply.
Our bank is not only a great place to do business, but it is also a great place to work. As a part of our team, our staff members enjoy excellent benefits, a dynamic work environment, professional development, and much more.
A DAY IN THE LIFE OF A TELLER AT MERC
You cheerfully greet customers as they walk through our doors at our branch. You are the first point of contact for the majority of our customers and the first impression in the newest community we serve. Because of your friendly and service-oriented personality, building relationships with our customers comes naturally.
You stay busy as you efficiently process routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments. You also have opportunities to utilize your product knowledge and recommend financial products and to meet the current and future financial needs of our customers. During your workday, you maintain a cash drawer with all the proper controls, vouchers, receipts, security, proofs, etc., ensuring it balances at the end of each day. You also assist customers on the phone or online with basic financial transactions such as looking up account info, posting transfers, and taking loan applications in a timely, accurate, and friendly manner. You answer questions about our products and services to both existing and potential customers and are empowered to solve problems.
As an ambitious learner and team member, you eagerly take on all customer service opportunities - from the easy going to the challenging. Your service tasks include new account processing, updating customer and account information, and providing needs-based solutions for customers. You enjoy being part of a fun, supportive team, but most of all you love serving our customers and go home at the end of the day feeling great about the service you've provided them!
QUALIFICATIONS OF A TELLER AT MERC
- High school diploma or GED
- 1+ years of experience in customer service (preferably in a sales environment)
- Excellent problem solver
- Basic math and computer skills
Are you passionate about providing excellent customer service? Are you friendly and personable? Can you confidently complete tasks with uninvolved written or oral instructions? Do you have excellent communication skills? If you answered "yes," then you might just be perfect for this position!
WORK SCHEDULE
This banking position is scheduled Monday - Friday 8:30am - 5:30pm, and 2-3 Saturdays a month from 8:30am - 12:30pm.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you could be the next Teller at Merc, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
